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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

10 Of the Best London Street Food Traders

Insider's guide to street food in London   |   June 2017

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If you’re visiting London for its fabulous food then it’s time to veer off course and sample some of the capital’s most delectable eats dished out street-style

London Street Food | Bob’s Lobster 1 © Bob’s Lobster

If you’re visiting London and are still planning to enjoy all your meals in brick-and-mortar restaurants, it’s time to veer off course. These days, you’re liable to find some of the capital’s most delectable eats dished out of vans, trucks, and other pavement-based venues. From fresh báhn mì at Hanoi Kitchen and lightening fast Napolis at Fundi Pizza to venison burgers and steak salads courtesy of Wild Game Co and sea salt caramel galettes served from Suzette Crepes’ roaming Renault Estafette, top London street food traders can be found all over town. Just don’t try the same p

Hanoi Kitchen

Just because it’s sold on the street doesn’t mean it’ll be packed with artery-clogging greasiness. It doesn’t get much fresher, lighter, or more flavourful than Hanoi Kitchen. The specialists in Vietnamese fare dish up vermicelli noodle bowls covered with crosshatched ribbons of fiery Sriracha, as well as satisfying báhn mì baguette sandwiches and veggie-filled summer rolls.


Almost single-handedly saving London from the scourge of mediocre Mexican fare is the stellar Luardos. A regular participant in markets across the city, including the centrally located Kerb Kings Cross, the taco and burrito slinger’s cheery magenta truck is wonderfully easy to spot.

Suzette Crepes

Suzette founder Karen Mahe has crêpe-making in her blood: Breton by birth, she recounts stories of her grandmother making crêpes and galettes in the chimney over burning logs. These days, her enterprise is based in a retro van, out of which she serves Suzette Crepes’ savoury galettes (with ingredients like Comté and watercress) or sweet classics like the house specialty, dosed with homemade sea salt caramel sauce. Mon dieu!

London Street Food | Tongue ’n Cheek 1 © Tongue ’n Cheek
London Street Food | Kimchinary 1 © Kimchinary

Wild Game Co

The deer in Richmond Park may not be subject to open season, but if you’ve got a craving for venison, it’s Wild Game Co to the rescue. Supplied by the family farm in the Scottish Highlands, the carnivorous street food trader serves up everything from steak salads to dripping burgers. And while they rove across London, they’ve also got a new permanent space in Fitzrovia.

Spit & Roast

Perhaps it’s paradoxical to go to the streets when you’re after exceptional chicken, but Spit & Roast’s fowl is far from pedestrian. This is the fried chicken of your dreams: cracklingly crisp on the outside, juicy on the inside, served with companionable coleslaw and Korean hot sauce. For those after something just a wee bit leaner, the rotisserie chicken is also a knockout.


Korean flavours are clearly enjoying their time in the sun. Additional evidence? Kimchinary, one of the best London street food traders in the business. The vendor marries ingredients like kimchi with burritos and other Mexican-inspired fare, making for a happy, cross-cultural marriage.

Fundi Pizza

The secret to success for the street-side pizzaiolo? An oven that’s as serious as it is portable. At Fundi Pizza, the vendors haven’t only perfected their own dough recipe, but they’ve also built their wood-fired ovens from scratch. The temperatures are hot enough to blister a freshly stretched pizza in 90 seconds flat, meaning no long waits between ordering and sampling.

B.O.B’s Lobster

It’s no secret that some of the best London street food can be found in Borough Market, and B.O.B.’s Lobster is no exception. Thread through the crowds and make a beeline for the red and white Volkswagen van. Though lobster mac and cheese and ahi tuna tacos are worth trying, it’s the generously filled lobster roll – certainly one of the city’s best – that’s worth seeking out.

Tongue ’n Cheek

These days, London is famous for its burgers – but even amidst the beef-and-bun saturation, Tongue ’n Cheek’s lusty Heartbreaker stands out. Using a patty made from ground chuck and ox heart, it’s a gloriously meaty concoction. But even if you’re looking to go beyond the burger, their porky sub is gloriously moreish, while the cheekily named No Lobster Roll subs out the crustaceans for tender cod cheeks.

Yum Bun

There’s no artifice with Yum Bun: the vendor trades in, yes, yummy buns. These are hirata-style, East Asian buns, specifically, which hide fillings from slowly roasted pork belly with hoi sin sauce to pieces of roast duck and duck scratchings.


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