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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

10 Places for Luxury Shopping in Lisbon

Inside the city's fashion scene   |   July 2018

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From historic boutiques to contemporary concept stores, Lisbon has plenty to offer in the way of luxury shopping

Fashion Clinic Mens store at JNcQuoi Lisbon © Fashion Clinic

A city with a long history of craftsmanship—whether that’s ceramics, fine linen or beautiful leather—Lisbon’s luxury shops uphold the Portuguese capital’s artisan heritage. From a century’s-old milliner to a minimally chic concept store, the city’s best stores have plenty of charm and character as well as exquisite items. On your next trip, set aside some time to explore these 10 amazing places for luxury shopping in Lisbon.


Located on Avenue da Liberdade, Lisbon’s most elegant avenue renowned for its boutiques, JncQuoi is one part luxury fashion store and one part gourmet eatery. Alongside its restaurant and Deli Bar, the site is home to the city’s famous men’s fashion clinic, which offers a curated edit of international designers. Women’s collections are available in the building next door. Shop up a storm then treat yourself to a delicious morsel from the Laduree Paris counter.

Teresa Pavao

Lisbon is well known for its history of craftsmanship and many artisan skills can still be found in the city if you know where to look. An acclaimed ceramist, Teresa Pavao showcases her exquisite creations in a former bakery that’s close by to the city’s cathedral. Every item here has been made by hand with painstaking attention to detail, whether that’s Pavao’s beautiful bowls or the intricately embroidered bags and clothing.


100% made in Portugal, Fora is flying the flag for Portuguese designed eyewear. This chic store produces traditionally made unisex sunglasses in a range of timelessly cool styles. Each model is not only impressively light, but also fully protective against UVA/B rays.

Maison Nuno Gama

Gentlemen with a passion for tailoring must visit the atelier of menswear designer Nuno Gama. Gama’s bespoke pieces include his impeccably cut suit jackets and blazers, which are typically lined in silk and often include hidden custom embroidery.

Fora Store interior Lisbon © Fora
Teresa Pavao Lisbon store © Teresa Pavao


A masterclass in minimal chic and luxury shopping in Lisbon, Soulmood caters to fashion lovers who favour classic pieces over seasonal trends. Fashionable locals flock her for the divine, butter soft leather handbags, which are made by hand on the premises.


Bringing a choice pick of collections from some of the world’s most exclusive designers, Stivali is highly regarded in Lisbon for its luxury, high fashion offering. Browse the latest clothing and accessories from the likes of Fendi, Dolce & Gabbana, Valentino, Saint Laurent and Chanel.

Joalharia do Carmo

A Lisbon institution, this historic jewellery store can be found next to the famous Ulisses glove boutique. In operation since the 1920s, this is the place to come for stunning Portuguese filigree pieces in both gold and silver.

Paris em Lisboa

Visiting Paris em Lisboa is encapsulates the elegance of a bygone era. Established in 1888, the store specialises in linen that’s so exquisite, Amelie of Orleans, the last Queen of Portugal, gave it a royal warrant.

Chapelaria Azevedo Rua

This wonderfully old-fashioned store has been supplying Lisbon’s most stylish residents with hats for over a century. Open since 1886, this compact shop has a seriously impressive array of hats, from classic men’s Panama hats to flat claps and elegant headwear for ladies.

21pr Concept Store

An eclectic yet luxurious mix of clothing, accessories and homeware, leaving the chic 21pr Concept Store empty handed is certainly a challenge. Expect to find beautiful and unusual pieces at this luxury shopping destination in Lisbon, such as silk collars and scarves made by Cleo Ferin Mercury, wonderful scent by Portuguese perfumers Comporta, and handmade Portuguese soaps.


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