At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
An ancient archipelago, a popular location for Hollywood films and the home of several world-class historical sites
One of the world’s smallest countries, Malta packs an impressive amount of history, culture and natural beauty into its diminutive borders. From ancient temples and caves to a spectacular coastline that’s been used as the backdrop for many Hollywood films, Malta has been luring travellers to its stunning Mediterranean shores for centuries. From where to find the Game of Thrones film set to irresistible deep-fried delicacies, discover these 10 things you never knew about Malta.
An archipelago rather than a single island, the country of Malta is made up of seven islets, though only two of them are inhabited year-round. Alongside Malta and Gozo, idyllic Comino is the third largest island, however it’s not permanently populated and there are no cars either.
Gozo is loved for its calm, rural atmosphere and historic sites. The medieval capital of Victoria is a must-visit for its ancient citadel; visitors can walk around the top of the historic walls and enjoy views of almost the entire island. Blessed with natural beauty, Gozo’s exquisite scenery and beaches include Calypso Cave, so called because it’s thought to have inspired Calypso’s cave in Homer’s Odyssey. Take a boat trip to the cave, positioned next to Ramla Bay, and admire the wonderful views. A ferry runs regularly between Malta and Gozo (the journey takes only 20 minutes), or alternatively, you can take a water taxi between the islands.
A surprise to most visitors, Malta has been the chosen shooting location for many major films. Hollywood has been coming here since the 1920s, with big screen hits such as Troy, Gladiator and Captain Phillips all making use of the Maltese landscape. Hit television series, Game of Thrones, has repeatedly filmed in Malta, with much of the country serving as the fictional location of King’s Landing.
While no-one can ever be certain, many believe Malta’s name was taken from the Greek for honey: ‘melite.’ It’s possible the moniker might have been adopted by Greek sailors on account of the region’s distinctive honey made by the Maltese honey bee, which was considered a delicacy.
Malta is certainly not short of world-class historical locations. Along with its capital, Valletta, the country is also home to two further UNESCO World Heritage Sites: its collection of megalithic temples, and the subterranean necropolis of Hal Saflieni Hypogeum. Furthermore, the country also has seven sites on UNESCO’s tentative list, including the Cittadella in Dozo and Malta’s former capital, Mdina.
It’s believed that, around 17,000 years ago, the archipelago of Malta would have been connected to Sicily and Italy itself, and would have been part of one landmass until the last Ice Age, when rising sea levels caused the archipelago to separate.
Discover traditional Maltese crafts and artisan-made goods at this collection of workshops. It’s a great place to browse for jewellery, works by Maltese artists, hand blown glass, ceramics and lace – a long established local craft.
Food and drink are central to Maltese culture, and there are plenty of local specialities for visitors sink their teeth into. Pastizzi are a well-known and much-loved local snack, and consist of fried filo pastry filled with either ricotta or peas. Enjoy them with a glass of Cisk, the local lager, or Kinnie, a local soft drink made from oranges and herbs.
The British arrived in Malta at the start of the 19th century, and the islands remained under British rule for over 150 years. Malta was finally granted independence in the mid 1960s, becoming a republic in 1974. Today, vestiges of British influence still remain, such as a smattering of British telephone boxes that still remain on the island.
At just 0.55 square kilometres, Valletta is certainly compact but it’s packed full of personality and historical sites. The Maltese capital since 1571, the city was built by the Knights of the Order of St John and designed like a fort, encircled by towering walls. Awarded the European Capital of Culture in 2018, it’s home to several masterpieces of Baroque architecture.