At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
A whistle-stop ‘who’s who’ tour of British history, here’s what not to miss at The National Portrait Gallery in London.
With a permanent collection that canters across history, from William Shakespeare to Dame Judi Dench, the National Portrait Gallery provides an artistic lens on Britain through the ages. The gallery is entirely unique in that it is as esteemed for the artists behind the portraits as it is for their subjects. The displays at the National Portrait Gallery are constantly evolving, with new acquisitions adding a sharp, contemporary edge and a dynamic rota of current exhibitions rolling out the season’s freshest flavours in portraiture. For these reasons, any curation of the National Portrait Gallery’s highlights errs on the impossible – the Top 10 shifts according to the seasonal displays. Here, we will walk you through the gallery’s trusted favourites for the exhibits not to miss.
Annie Lennox, Debbie Harry, Kate Bush, Sade, Amy Winehouse (painted by Marlene Dumas, no less): Room 32 is a star-studded roll call of the grandes dames of British music. There are plenty more leading names in here, too. A scruffy Ed Sheeran in oils, a 44-year-old Nelson Mandela in bromide print, Mary Quant and models in black and white are just a handful of the National Portrait Gallery highlights. For those more compelled by contemporary than classic, it all makes for a very satisfying saunter.
The darling of the British contemporary art scene, David Hockney has either painted or features in around 50 of the gallery’s portraits. The most famous of these is his vivid watercolour of Sir and Lady Christie – unusual for the fact that Hockney rarely accepts commissions, but undertook this one due to a longstanding friendship with the Christies. Our favourite of the artist himself? A rather lovely monochrome of Hockney as a young art graduate in 1963, wearing his signature dark-framed spectacles, snapped by Princess Margaret’s former husband, Lord Snowdon.
History buffs, rejoice. Among the National Portrait Gallery’s highlights is its documentation of Britain’s past, with its second floor dating back to the 15th century and ticking off the most important monarchs. The various portraits of Queen Elizabeth I, resplendent in pearls, jewels and rich brocades, in Room 2 get our vote. Look for the painting of her, artist unknown, that has been tellingly doctored – a posy replaces what was originally a serpent in her hand.
Vanessa Bell might not have been the most skilled Impressionist, but this 1912 painting of her sister, author Virginia Woolf, is a beautiful capture that knits together the ringleaders of the Bloomsbury Set in an ingenious subject-artist dynamic. The painter herself sits for a portrait in Duncan Grant’s 1918 oil on canvas, wearing a scarlet spaghetti-strap dress that would have raised more than a few eyebrows in her time. Continue browsing to discover portraits and photographs of the group’s various bohemian members.
British contemporary artist Marc Quinn’s macabre self-portrait features a true-to-life sculpture of the artist’s head, cast with eight pints of his frozen blood. The artist recreates the provocative piece every five years, as, despite the sophisticated refrigeration techniques used to preserve it within its Perspex showcase, the blood discolours over time.
A refreshing step away from the stiffly posed official royal portraits of old, John Wonnacott’s oil on canvas, commissioned in 2000 for HM The Queen’s Golden Jubilee, features the Windsors and Mountbattens – and, of course, the royal Welsh Corgies – in a moment of easy familiarity, as if captured just before the photographer’s flash. Look beyond the royal troupe to the gilded opulence of Buckingham Palace’s White Room behind – the detail is stunning.
A charismatic feature of London’s ‘it’ crowd during the early 2000s, Isabella Blow carved an indelible name for herself in British style. The late fashionista has been immortalised in this eerie assemblage of feathers, taxidermy crows and vipers, a stiletto and a stick of her favourite scarlet lipstick, arranged into a stark silhouette of the influencer’s profile. How do we know it’s Blow? The head is crowned with a flamboyant fascinator, reminiscent of her predilection for show-stopping hats.
One of the world’s most prestigious art awards, with a prize fund of £74,000, the BP Portrait Award is a firm highlight of the National Portrait Gallery’s programme. The competition has set in motion the rising stars of newcomers such as Craig Wylie and paid tribute to established artists such as Spanish realist Miriam Escofet. Don’t miss the exhibition of this year’s favourite entrants and shortlisted works from 13th June to 10th October 2019.
It’s not all sketches, oils, watercolours and photographs. Among the National Portrait Gallery’s highlights are Julian Opie’s digital portraits. You’ll recognise the stylised prints of Britpop quartet Blur, iconic of Y2K’s pared-back aesthetic, but be sure to seek out Opie’s more recent impression of James Dyson in James, Inventor. Fittingly, the British genius behind the vacuum cleaner previously served as the Provost at the Royal College of Art.
In a similar vein to Opie, Michael Craig-Martin’s stylised neon take on Dame Zaha Hadid beautifully captures the late architect’s formidable presence and boundary-breaking ambitions. This is the most charismatic portrait in Room 32’s contemporary collection, not least for the bold use of block colour, luminously mounted in LCD.
The National Portrait Gallery’s newest highlight flies the flag for the world’s leading women. Shirin Neshat’s photograph of Malala Yousafzai, Pakistani pioneer for female education and the youngest Nobel Prize laureate in history, is overlaid with hand-scripted calligraphy. It’s a poem by a Pashto poet comparing Yousafzai with the legendary Malala of Maiwand, who rallied local Afghani fighters against British troops in the 19th century.
The National Portrait Gallery harvests delicious honey from its rooftop hives during spring and summer. It’s pasteurised, packaged in jars and sold at the gallery’s shop every autumn. The stock is quick to sell out, though, as the honey is something of a seasonal highlight for the National Portrait Gallery’s regulars. Our advice: see it, buy it.