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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

5 Reasons to Visit the Malta International Arts Festival

Sun, sea and culture   |   July 2018

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From puppet shows to philharmonic orchestras, discover Malta’s unmissable International Arts festival

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Musical performers © The Malta International Arts Festival

Spotless beaches and 1,000-year-old buildings aside, Malta is a hub of cultural activity as attested by its annual International Arts Festival. Attendees at this year’s event are in for a special treat as golden city Valletta celebrates its status as European Capital of Culture for 2018. Alongside the festivities, visitors to Malta’s acclaimed International Arts Festival can expect to hear mesmerising soloists and chamber orchestras and witness breath-taking theatrical and contemporary dance displays. Whether you’re a paid-up lover of the arts or just interested in seeing a few of Malta’s UNESCO World Heritage sites, here are five reasons to visit the Malta International Arts Festival 29th June – 16th July 2018.

1. Opening night

Surrounded by beautiful baroque buildings, there are few better places to kickstart first night proceedings than St. George’s Square. Opposite the Grandmaster’s Palace and in the heart of Valletta, the lively Big Band Brothers will open the 18-day festival. The 17-piece group have been making music since 2005 and are known for enjoying what they do as much as the crowds who gather to watch them perform.

2. The themes of the festival

Blue and gold are the usual shades of its skies, seas and architecture, but Malta’s International Arts Festival will embrace every colour under the sun this year and focus on the themes of diversity, passion and humanitarianism. Hotly-touted exhibition Exile Voices is going to tell the story of conflict-ridden, vulnerable societies through National Geographic photographer and humanitarian Reza Deghati’s emotive and gritty snapshots.

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Outdoor concert © The Malta International Arts Festival
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Bandli © The Malta International Arts Festival

3. Dance that will leave you on the edge of your seat

Brimming with raw emotion, critically acclaimed Hofesh Shechter’s Political Mother promises to be a one-of-a-kind complex dance experience featuring live drummers and electric guitarists. Also predicted to sell out fast is Aria by NoGravity Dance Company. Savour the Barocco-inspired costumes, poetic singing and powerfully elegant aerial choreography. Fancy slipping on your own pair of dancing shoes? Dance Hybrid is a six-day, contemporary technique workshop for dance practitioners to polish their footwork.

4. Free-of-charge immersive line-up

The mosaic of culture that’s in store for all spans from spectacular puppet show, Wooden Circus by Karromato, to Motion in the City; where crowds can watch a team of self-coached free runners perform their most ambitious gymnastics yet. Meanwhile, BANDLI, an interactive, motion-controlled sound installation will dock beside the Triq Marina throughout the festivities. Every suspended chair plays the sound of a different instrument, and members of the public can sit and swing to their hearts content, triggering an entire musical ensemble using their bodies.

5. Music not to be missed

Accompanying the highly-anticipated silent screening of Phantom of the Opera, orchestra Minima are going to be performing live. The Bristol four-piece will incorporate notes on the cello, double bass, mandolin, autoharp, synthesiser, glockenspiel, dulcimer, baritone, acoustic and electric guitars to delight onlookers. Maltese singing sensation Nicola Said is on hand too, and the award-winning soprano certainly knows how to hit the high notes, after gracing world-renowned stages such as St Martin-in-the-Fields, the Barbican, and the Royal Opera House. Other mesmerising musical talents on the bill include the Royal Concertgebouw Orchestra directed by Daniele Gatti and the Malta Philharmonic Orchestra.

Explore Malta with Corinthia


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