At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
From Kafka to Kundera – go for a Prague literature tour and discover the Czech capital’s cultural heart
Take a single glance at the city of a hundred spires, and it’s little wonder that Prague has long inspired scribes to pick up their pens. From the literature of the Austro-Hungarian Empire to the revolutionary writing that defined the Communist era, from authors the likes of Kafka and Kundera to Rilke and Havel, the Czech capital has long been both literary host and muse. Tuck a notebook into your bag and add some Czech writers to your reading list, then – from Prague bookstores and literary museums to landmarks of Kafka in Prague, there’s much for book lovers to admire on a Prague literature tour.
First, the accolades: at the end of 2014, Prague officially joined the ranks of the UNESCO Cities of Literature. The city was chosen thanks to both its “outstanding literary heritage” and its “vibrant contemporary scene”: home to the world’s densest network of libraries in the world, grassroots publishers and events, independent bookstores and literary prizes, it rightly ranks among Europe’s top writerly hubs.
For visitors looking to immerse themselves in the lives and books of their favourite local authors, the best way to get a feel for the Prague literature scene is to set out on foot and explore. And if your favourite writer happens to be Kafka, then you’re especially in luck – there are numerous landmarks relating to Kafka in Prague. Begin your explorations at the corner of Kaprova and Maiselova Streets, in Prague’s Jewish Quarter – Kafka was born in a house on this site in 1883. From there, his childhood was spent in a number of addresses near the adjacent Old Town Square. Go for a neighbourhood amble, and see if you can spot the statue dedicated to the author (it depicts Kafka on the shoulders of a headless figure).
Kafka even resided for a short spell in a house on the scenic Golden Lane near the Prague Castle, making the landmark worth a wander. And for those looking to pay their respects, his grave can be found at the New Jewish Cemetery, where you can follow Jewish tradition and leave a pebble behind in tribute. Then there are the bohemian literary cafes. Kafka – alongside figures like Rilke and Havel – Kafka was known to frequent the Café Slavia, which is still open today. At this point in your wanderings, a coffee stop serves as both refreshment and homage to past luminaries. Order an absinthe coffee if you’re seeking something a touch stronger.
Once you’ve seen the sights outside, head indoors to the Kafka Museum for further exploration. One of the most renowned literary museums in Prague, the institution explores both Kafka’s childhood in Prague – including letters to family members, drawings, and other mementos dating from the author’s life – as well as his literary legacy. (Note that the museum visit isn’t complete without a stop at the rather controversial fountain outside).
While it’s not exclusively literary, those interested in the Prague of Milan Kundera – one characterised by Communist rule and surveillance, and described in landmark works like The Unbearable Lightness of Being – would do well to discover the Museum of Communism, which provides a fascinating window into this troubled time period.
Then there’s the Prague Literature House, which has become a landmark for visiting authors today. Founded in 2004, the organisation seeks to celebrate German-speaking Czech writers the likes of Kafka, Brod, and Rilke (German and Czech were both official languages here into the 20th century) with lectures, an ever-expanding library, and other literary events.
Paris has the iconic Shakespeare and Co, and Prague has, err, Shakespeare & Sons. And the Globe. Both Bard-referencing Prague bookstores are worth a visit for English speakers – the former has been a Prague literature staple since 2002, while the latter, the largest English bookstore in the city, has been on the scene since 1993. The two hold regular author readings and literary events, have on-site cafes, and offer cosy nooks for those after a spot of afternoon reading.
If you’re looking to brush up on your Czech, then the sprawling Palác Knih Neo Luxor is certainly one of the best bookshops in the city for some browsing – it is, after all, the largest bookstore in the Czech Republic. With a new stack of books under your arm, spend the rest of the evening at the Tynska Literary Café. The café attracts modern bohemians with its laidback atmosphere, coffee, and beer – though, if you time your visit right, you may just stumble upon a literary event.