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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

An Alternative Guide to Hidden Prague

Go off the beaten track   |   June 2017

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From Soviet structures to secret parks and grand gardens, discover a new side of the city with this alternative guide to hidden Prague

Alternative Guide to Prague | Wallenstein Garden © iStock/Jan Gottwalk

Prague may be known as ‘the city of a hundred spires’ but there’s more to the Czech capital than gothic towers and castles. After ticking off essential pit-stops like Old Town Square, Charles Bridge and Prague Castle, it’s time to delve deeper into the city’s cultural heart. Visit lesser-known sights and attractions such as Žižkov Tower, Strahov Monastery and Wallenstein Garden to avoid the summer queues and discover another side to the city with this alternative guide to hidden Prague.

Žižkov Tower

It may not be the most attractive building in our guide to Prague but Žižkov Tower is certainly unique. The former Soviet television tower is the tallest structure in the capital, set amidst a sea of red-roofed Czech housesAs well as being a landmark, the tower is also an art piece, known for its giant metallic babies crawling up the mast in a captivating display by Czech sculptor David Černý. Inside, where the former control rooms would have been, there’s an elevated restaurant and an observation deck with some of the best panoramic views of the city.

Divoká Šárka

If the city centre gets too busy, take a breather at local summer retreat, Divoká Šárka. The park, located in the valley of Šárecký creek, is the perfect place to spend a sunny afternoon with the whole family. Visitors can cool off with a swim in the public pool, take a hike along the creek, sunbathe in the green meadow or catch a show at the open-air theatre.

Petřín Park

While Divoká Šárka is all about relaxing, Petřín’s appeal lies in its attractions. The hilltop park is home to a number of intriguing sights including the Hunger Wall, a former defense wall stretching from Strahov to Ujezd. It’s not quite the Great Wall of China but it’s fascinating nonetheless. Other park highlights include the Petřín lookout tower, the educational Štefánik Observatory, a statue of famous Czech poet Karel Hynek Mácha, and the powerful Memorial to the Victims of Communism.

Alternative Guide to Prague | Žižkov Tower © iStock/tomch
Alternative Guide to Prague | Theological Hall at Strahov Monastery © iStock/Denis Palekha

Strahov Monastery

Strahov Monastery is not only one of the oldest religious structures in the city, it’s also one of Prague’s most important literary havens. The complex houses an astonishing Baroque library with two grand halls and around 60,000 texts, including many rare volumes. The Theological Hall contains thousands of religious books and the Philosophical Hall is a destination for scholars and intellectuals alike.

Mysteria Pragensia

While crowds queue at the National Museum, discover one of our favourite places in hidden Prague by exploring the city’s connections with the dark arts. Mysteria Pragensia encompasses two museums – the Museum of Alchemists and Magicians of Old Prague and the Prague Ghosts and Legends Museum – which together take visitors on an insightful and entertaining look at Prague’s relationship with a parallel world.

Wallenstein Garden

Return to the light at Wallenstein Garden, an early Baroque Italian-style garden next to Wallenstein Palace. The stunning garden, which is the second-largest in Prague, opens its gates to the public each summer. Visitors are invited to explore its perfectly manicured lawns decorated with fountains and sculptures, including Dutch sculptor Adrian de Vries’ striking bronze statues of Neptune and Bacchus. Other highlights include the imposing Sala Terrena with its grand archways and an intriguing wall of artificial stalactites – look closely to spot faces and animals among the grey stalactites.


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