At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Malta’s sibling has it all, from beautiful beaches to ancient sites – here’s our essential guide to Gozo
Though it’s just a quick ferry-hop from the mainland, Gozo has a personality all of its own. Less urbanised and developed than Malta, the island fosters a beautifully languorous pace of life – think of it as a window into the country’s more peaceable past. In our guide to Gozo, you’ll find rugged Mediterranean coastlines, farm-fresh cuisine, and a few architectural wonders while you’re at it. From the ancient Ggantija Temples (1,000 years older than Stonehenge!) to the tangerine sands of Ramla Bay to the stalactites of Xerri’s Grotto, Gozo may not be big or bustling, but make no mistake: this is no second fiddle.
Also known as Città Victoria, Rabat may be Gozo’s capital and largest city, but that’s all relative: its population hovers at just around 7,000 people. You’ll be well able, then, to soak up its manifold charms while kicking off your guide to Gozo. A stroll to the famous Citadel offers views across the city and much of the Gozitan countryside.
It’s hard to overstate the magnitude of Gozo’s famed Ggantija Temples. A full millennium older than Stonehenge, the temples – a UNESCO heritage site – were said to have been made by giants, such is the scale of their construction. One of the most famous archaeological sites in all of Malta, the Megalithic temple complex is still in remarkably good repair.
Like the Ggantija Temples and Ninu’s Cave, another impressive subterranean spectacle, Xerri’s Grotto, is located in the small village of Xagħra – when it comes to impressive landmarks, this is one well-endowed town. Discovered by accident when resident Antonio Xerri was digging a well, today the expansive, stalactite-filled cavern is a popular tourist site.
Ramla Bay, located at Gozo’s northern end, isn’t like any other Maltese beach. For one, its sand is more rust-red in colour than golden. For another, it’s flanked by Calypso’s Cave…as in, the cave where Odysseus was held captive in Homer’s Odyssey. It is, quite literally, an epic beach.
Gozo is considered the breadbasket of Malta, thanks to its fertile soil and ample farms. That also means that it’s home to more than its fair share of top-notch restaurants, many of which have been serving farm-to-table fare many years before it became a global trend. One of the best eateries in Gozo is Oleander Restaurant, which looks onto Xagħra’s Victory Square and is famous for its traditional rabbit stew.
Gozo is positively brimming with beautiful, Baroque churches and shrines, but perhaps the fairest of them all is the Rotunda of Xewkija (also known by its more pronounceable alias, the Church of Saint John the Baptist). Home to the third largest unsupported dome in the world, it’s quite the impressive architectural site.
Round off your touring of millennia-old temples with a trip to the Gozo Museum of Archaeology, which traces the history of this tawny island from the Neolithic era up to the Early Modern period. A number of impressive Bronze Age relics are on display here, but this pretty townhouse, located in Rabat’s Citadel, is an architectural landmark in its own right.
Strap on those flippers and shimmy into that wetsuit: Gozo just so happens to host some of the best snorkelling and dive sites in Europe. Locations like the Blue Hole, the reef at Reqqa Point, and the famous Fungus Rock are best explored from beneath the water’s surface.