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At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

An Illuminating Christmas in Lisbon

Festive fun in the Portuguese Capital   |   June 2014

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Trade mince pies for Portuguese sweets and celebrate an alternative Christmas in Lisbon

Christmas in Lisbon | Lights © Pedro Nascimento/Flickr

If you want to celebrate Christmas without the holly-decked halls, sickly-sweet sugarplums, and shiny-nosed reindeer then Christmas in Lisbon should be high on your list. While this seaside city definitely won’t be covered in snow, the Lisbon Christmas lights and the tallest Christmas tree in Europe keep the festivities alive, alongside the presépios (or nativity scenes) that are scattered all over city. The Christmas treats are somewhat different here, with King Cake replacing Christmas pudding and bacalhau da consoada (salted cod) instead of turkey, but hey, isn’t it time to try something new?

The Tallest Christmas Tree In Europe

Absent of battalions of snowman and frost-covered boughs, Lisbon opts for the extravagant when it comes to holiday decorations. Think big: the city has made its reputation in hosting the tallest Christmas tree in all of Europe, which has reached a record-breaking 76 metres in past years. This is no evergreen giant, though: the artificial tree is a lit-up affair, illuminated by a colourful light show.

Lisbon Christmas Lights

In fact, the Lisbon Christmas lights are the city’s best-known Christmas tradition: the Portuguese city turns up the glitz (and kitsch) factor each winter, with glowing decorations along its avenues and in major squares. Much more impressive than your average string of fairy lights, the Christmas lights here are often interactive and seek inspiration from local culture – like the strings of light designed to imitate Portuguese filigree. Given that over two million bulbs are required to transform the city into its Christmassy alter ego, we pity the poor soul who has the job of official untangler.

Ginjinha © Visit Lisboa
Pasteis de Nata © anamaria63

Bacalhau Da Consoada

After an evening spent taking in the spectacle, visitors are bound to hunger for something suitably restorative. But you’re not likely to find cranberry sauce, Christmas pudding, or other holiday staples here. Instead, Christmas in Lisbon means that Portuguese delicacies are the order of the day – and while it might sound odd, salt cod can make quite the moreish yuletide meal. Christmas Eve is the highlight of the feasting period, with a number of traditional local dishes making an appearance. Expect mountains of bacalhau, or salt cod – the most common Christmas recipe is bacalhau da consoada, which sees the fish married with cabbage, potatoes, and other hearty ingredients. Once that token to savoury food is out of the way, expect a flood of less-than-healthy sweets. Bolo do Reis, or King Cake, is the Portuguese version of Christmas pudding and comes stuffed with nuts and candied fruits. Other popular treats include the ubiquitous custard tarts, sonhos – sugary fritters whose name literally translates to “dreams” in Portuguese – and ginjinha, a sweet and sour cherry liqueur that’s local to Lisbon.

Lisbon's Presepios

But the local traditions don’t end there: there are a number of other distinctions that make Christmas in Lisbon unique. Aside from the oversized Christmas tree in the centre of the city, Christmas trees are less common than presépios, or nativity scenes. In churches, homes, and in public squares, these small, living nativities are an important part of the advent. In Lisbon, the 6th of January, or Epiphany, is another widely celebrated holiday, with groups of Janeiras singers, or carollers toting songbooks – as well as accordions.

However you choose to celebrate, don’t forget to wish everyone a cheery “Boas Festas!” – this year, leave “Happy Christmas” at home.


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