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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

What To Do Around Corinthia St Petersburg

Exploring the neighbourhood   |   August 2019

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World-class shopping, awe-inspiring monuments and ultra-hip galleries are but a stone’s throw from Corinthia St Petersburg.

Singer House © iStock/yulenochekk

Resplendent with stylish boutiques, charming cafés and gorgeous architecture, Nevsky Prospekt is St Petersburg’s main district, running right through the heart of the city. Located on this bustling avenue, Corinthia St Petersburg is perfectly positioned to explore the Russia’s second largest city on foot. With incredible sights and family-friendly activities right on our doorstep, here are some of the best things to do around Corinthia St Petersburg.

Spectacular Sights

The gilded onion domes and intricate façade of the Church of the Savior on Spilled Blood are synonymous with St Petersburg. Completed in the early 20th century, this unmistakably Russian landmark is the city’s most beloved edifice. An easy 20-minute walk from the hotel, take a scenic route via Mikhailovsky Garden. Closer by, Kazan Cathedral is a neoclassical wonder with its elegant columns and swooping curved colonnade. Just a moment’s walk from Kazan Cathedral, at the start of Nevsky Prospekt, is the elegant, powdery-pink Stroganov Palace. Admire the stunning river views on your way there.

The Culture Trail

Located in the beating heart of the city’s main Tsentralny District, Corinthia St Petersburg is surrounded by the historic theatres and cutting-edge galleries that Russia’s capital of culture is known for. Just around the corner, the Saint Petersburg Lensoviet Theatre occupies an imposing 19th century mansion and puts on contemporary and historic productions. Stroll a little further south to find a cool cluster of independent art spaces like Antonov Gallery and D137, both of which present edgy, avant-garde works. It’s worth the picturesque, 30-minute walk to the legendary Hermitage Museum, one of the world’s largest repositories of art, history and culture. Simply head west from the hotel along Nevsky Prospekt until you reach see its iconic green and gold exterior gleaming from Palace Square.

Hermitage St Petersburg © iStock/iSailorr
Kazan Cathedral © iStock/David Chang

Prestigious Emporiums

From glitzy boutiques to characterful stores, the city has retail opportunities in abundance, and all within walking distance from Corinthia St Petersburg. Just a stone’s throw around the corner on Vladimirskiy Prospekt, Caviar Russia is the country’s largest caviar store. Sample the premium delicacy and chase it with a neat vodka before selecting a souvenir tin for home. To shop the new season’s designer collections, head east along Nevsky Prospekt until you reach a chic throng of stores including Louis Vuitton, Chanel, Dior, and Comme des Garçons. Just over the Fontanka River to the west, Passage is a mesmerising 19th century arcade with architecture to rival the shopping. Topped off with a gleaming glass ceiling, the baroque mall presents high-end beauty, fine jewellery, Russian fashion and a fabulous gourmet deli. For day-to-day essentials, there’s a pharmacy and small convenience stores nearer the hotel.

Family-Friendly Activities

Discerning young explorers are spoilt for choice with St Petersburg’s many child-friendly itineraries. Offering a distinctly Russian experience, the Bolshoi Puppet Theatre can be found a 10-minute walk north of the hotel. Performing with an imaginative troupe of puppets and delightful sets, the 85-year old theatre puts on spellbinding shows for all ages. Seek out aquatic adventures at Oceanarium, located to the south near Pioneer Square park. A shimmering underwater world swimming with sharks, turtles and jellyfish, Oceanarium invites the whole family to marvel at the magic of the sea.

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