At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Discover why Malta is a hotbed of artistic creativity with artist Raphael Vella
As a professor, artist, critic and lecturer, it’s a wonder Raphael Vella found the time to co-curate Malta’s exceptional Pavilion at the Venice Biennale. Here, he takes us behind the scenes of the prestigious art show and his own works, and reveals the burgeoning rise of Malta’s art scene.
Malta has a Pavilion at the Venice Biennale for the first time in 17 years, which you’ve co-curated. Are you excited it has returned?
The Venice Biennale remains the world’s best-known contemporary art event, so it is naturally a great honour to be a part of it. Planning and installing a 300-sq. metre pavilion in a place like Venice was not an easy task; requiring interdisciplinary research and countless meetings in Malta and abroad, it also involved visiting museums and artists’ studios, selecting artists’ works, issuing an international call for Maltese artists based abroad, designing the pavilion and publication, freight of artworks, and onsite logistics. But it was worth the effort, and I think it’s great that Arts Council Malta took this initiative.
The Pavilion is entitled, Homo Melitensis. Can you tell us about its concept and which artists have been showcased?
Homo Melitensis means ‘Maltese man’, which we are using a bit like Homo Sapiens — a sort of generic term that could, in principle, describe a nation. At the same time, the other artist-curator in our team, Bettina Hutschek, and myself didn’t want to create a didactic exhibition that simply explained national identity as a series of characteristics in a checklist. The reality is far more complex.
We came up with nineteen chapters with tongue-in-cheek titles like ‘Subjects to avoid when talking to strangers’ or ‘Things people put on their head’ and then selected works of art and other objects from everyday life that could engage audiences by exposing visitors to subtle tensions and deliberate contradictions. Our exhibition architect Tom Van Malderen helped us bring all these objects together in a number of purpose-built cabinets, columns and other structures that invite visitors to explore a labyrinthine space.
How would you describe the current Maltese contemporary art scene?
I have been involved in the local art scene for a long time, so I’ve experienced it first-hand and seen it change over the years. While one needs to keep in mind that local cultural facilities are relatively limited when compared to other, much larger countries, I believe that the overall approach to culture has become more professional, with increases in funding for the arts, private investments and educational initiatives.
2018 is a huge year for Malta as Valletta is the European Capital of Culture. What was your involvement with the Valletta 2018 Foundation?
I have worked on a handful of artistic projects related to Valletta 2018 over the years. I am currently planning the fifth edition of the Curatorial School for 2018. This is a weeklong course for emerging curators which I started in 2014, and has brought to Malta some of the world’s best curators of contemporary art. Moreover, students come to this course from different parts of the world, so it’s been a very exciting venture for me.
You’re something of a polymath as a professor, lecturer, artist and curator in your own right. How do you balance all these different fields?
My life in art took off quite early, so I guess that I’ve had plenty of time on my hands. As a child, there were no artists in my family who I could look at as role models, so my personal interest in art quickly merged into other things I was exposed to at home, school and the country: literature, philosophy, languages, and politics.
I started exhibiting art in my early twenties. then supplemented art-making with articles I wrote for a Sunday newspaper because I felt there was a space in art criticism locally. Meanwhile, I also got into teaching, an activity that in various ways resembles art because they are both transformative activities. I think that being involved in work with emerging artists, teaching and curating helps to balance out the loneliness of art-making.
Shifting from one project or activity to something completely different every few days or even hours is important to me, otherwise I start to lose focus. I need time to reflect thoroughly about what I am doing, but I also need time to get away and do something else.
Your own artwork is very multi-disciplinary – sculpture, installations and illustration – why are you drawn to so many different mediums and do you have a favourite?
Making art today is not about sticking to a specific medium but about engaging with ideas and issues, so I guess that the materials I use are secondary to the ideas I’d like to convey. Having said that, in recent years, I’ve been involved in drawing quite a lot, producing a number of series of drawings, ranging from 12 to 50 drawings per series. I should also mention curating, which we could consider a medium in its own right. In a drawing, you distribute marks around a sheet of paper. In a curated installation, you distribute objects around a given space.
Who or what inspires you creatively?
Life. Life is the ultimate palette. Then there’s the written word — my artwork often makes reference to texts I’ve been reading. But then again, the written word is also part of life.
Where can visitors to Malta go to experience its arts and culture?
Perhaps in the places where one least expects to encounter art: forgotten streets and rural areas, feasts, village bars, the country’s spoken language.