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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

The Best Events in St Petersburg this Autumn

Plan your itinerary   |   June 2017

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Experience the best of the arts with these autumn events in St Petersburg

Autumn Events in St Petersburg | St Petersburg in Autumn © iStock/Anna_Pakutina

As the temperature starts to cool and bold autumn colours transform St Petersburg’s skyline, the city’s grandest theatres, concert halls and palaces open up for a series of exciting events and celebrations. From music fetes like Early Music Festival and International Organ Festival to film events such as Message to Man, there are plenty of autumnal events in St Petersburg to discover.

Fountains Closing Ceremony

Following the same rituals as the opening ceremony in May, the closing of the Peterhof Palace fountains is a captivating affair. Crowds gather to watch a dramatic dancing fountain show which is timed to music while lasers and fireworks light up the dusk sky. As well as celebrating the famous fountains, the annual event marks the end of summer and the start of a new season

International Alexandrinsky Theatre Festival

One of Russia’s most exciting autumn festivals, the International Alexandrinsky Theatre Festival invites historical theatre companies from around the world to perform at St Petersburg’s impressive Alexandrinsky Theatre. Performing arts enthusiasts can look forward to a diverse programme of classic and modern productions, put together by some of the world’s most exciting directors and performers.

Baltic House Theatre Festival

Autumn is theatre season in Russia and visitors can indulge in a variety of theatre-related events throughout St Petersburg. Standing out among the many offerings is the Baltic House Theatre Festival, dedicated to modern theatre. A fascinating experience for visitors, the festival presents a busy schedule of Russian performances by national theatre troupes as well as shows by international companies.

Autumn Events in St Petersburg | Interfolk in Russia 3 © Interfolk in Russia
Autumn Events in St Petersburg | Message to Man 1 © Message to Man

Message to Man

Message to Man started as a documentary film festival but has since expanded to cover additional genres including animation and short fiction filmmaking. The event is one of the most highly anticipated annual film festivals in the city and is revered for its variety of Russian premieres, international screenings, competitions, exhibitions and master classes. If you love film, don’t miss out.

Early Music Festival

Russia has a strong musical heritage and the Early Music Festival celebrates genres such as Baroque, Renaissance, Medieval and Classical. A series of concerts by stars of the world music stage are held at concert halls and palaces across St Petersburg, giving visitors plenty of opportunity to savour their favourite musical scores and styles.

International Organ Festival

Returning to the spectacular Mariinsky Theatre for a fourth season in October is the International Organ Festival. Organ music enthusiasts can look forward to a series of performances by leading players from around the world, starting with an opening concert by French organist and composer Thierry Escaic, accompanied by the Mariinsky Orchestra.

Interfolk in Russia

One of the most unique events of the season is Interfolk in Russia. The international folklore festival festival is an annual celebration of the Russia’s folk heritage and showcases the cultural diversity of the country through a variety of performances ranging from traditional folk to modern ethnic adaptations.


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