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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

The best places to watch the sunset in London

Cameras at the ready   |   May 2019

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Picturesque spots to capture the amazing sunset in the city

No two sunsets are ever the same, which means a magical experience each and every time. From parks to rooftop bars, here are the best locations to catch London’s captivating sunset scenes.

London Eye

It doesn’t get more iconic than this, why not watch the sky turn a mesmerising shade of orange from the unique vantage point of one of the London Eye’s pods? Time it right and you’ll be able to snap incredible pictures as the sun goes down from high in the sky.

Waterloo Bridge

If you’re feeling artsy and want to get an impressive snap that truly represents the city, when the sun is beginning to set, position yourself on Waterloo Bridge and await the spectacular sky show. Here you’ll get the perfect silhouette of the iconic London Eye and Big Ben with the beautiful skies as a backdrop.

Richmond Park

The largest of London’s Royal Parks, Richmond Park is a pleasure to visit all year round and indeed, any time of the day, but as the day draws to a close the picturesque surroundings of this West London park are particularly special. As you admire the changing colours of the skyline, you can also spot wandering deer through the grassy plains. While you’re there, don’t forget to check out the unique view of St Paul’s that’s so amazing it’s actually protected by urban planning laws.

Corinthia London Whitehall Penthouse

Primrose Hill

The lofty heights of Primrose Hill (well, 60 meters above sea level) boast beautiful views across the London skyline, making it the perfect spot to watch the sun slowly melt behind the cityscape. The trek up the grass incline isn’t for the faint-hearted but your efforts will be instantly rewarded with the sweeping vistas. Our top tip is to visit on a weekday to avoid the weekend crowds.

Greenwich Royal Observatory Greenwich

As the name suggests, this location is ideal for drinking in the surrounding vistas. After exploring the rose garden and perfectly manicured grounds, head up to the actual observatory for a breathtaking city scene. Stay after sundown to survey the enchanting night sky with the telescopes provided.

Sky Garden

If al fresco isn’t for you and you’d prefer to be inside to view nature’s wondrous daily routine, then a trip to London’s Sky Garden could be just the ticket. Entry to the 35th floor of 20 Fenchurch Street is free, you just need to book in advance via their website. The botanical surroundings and panoramic views make for the most Instagram-worthy scenes.

Corinthia London Whitehall Penthouse

If you want to watch a sunset in style, then there is only one place to be. The luxurious surroundings of Corinthia London’s incredible Whitehall Penthouse, of course. Your driver and personal butler will be on hand and then there’s the oversized chess board and TV over the bath to keep you entertained, but the real show will take place on your private terrace when the sun begins to set over the city.

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