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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

The Best Summer Events in Prague

top events to mark in your diary   |   June 2017

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From celebrations of music and dance to beer and folk heritage, these are the best events in Prague to add to your list this summer

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Events in Prague | Romeo and Juliet at Summer Shakespeare Festival © AGENCY SCHOK/ Viktor Kronbauer

While winter in Prague is charming, summer is when the city really comes into its own. As temperatures soar, so does the events scene. An exciting series of world-class music, dance and film festivals kicks off with Prague Proms in June, while celebrations such as Pivo na Náplavce and Prague Folklore Days give visitors the opportunity to experience the local hospitality and heritage. With a busy calendar to look forward to, here are some of our favourite events in Prague this summer.

Prague Proms

Kicking off the summer events season with a celebration of classical music, Prague Proms presents a programme of concerts by some of the world’s greatest singers and musicians. Highlight performances include the likes of five-time Grammy award winning jazz singer Dianne Reeves (24th June) and Solvak soprano Edita Gruberová (28th June), who will be accompanied by the Czech National Symphony Orchestra.

10th March – 19th July 2018

Pivo na Náplavce

If live bands, good food and Czech beer sounds like the perfect way to spend a summer’s day, head down to Pivo na Náplavce, one of Prague’s best beer festivals. As well as sampling local brews like Clock, Falkon and Zemský, visitors can also browse the farmer’s market and enjoy live music.

15th – 16th June 2018

Tanec Praha

Tanec Praha is an international festival of contemporary dance and movement theatre. Putting the Czech Republic on the cultural map, the festival presents a progressive programme of dance and theatre performances across the capital, before moving on to other cities around the country.

1st – 25th June 2018

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Mnozil Brass © Carsten Bunnemann/Prague Proms
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Romeo and Juliet at Summer Shakespeare Festival © AGENCY SCHOK/Patrik Borecký

United Islands of Prague

United Islands of Prague is the largest open-air music festival in Prague. Multiple stages are set up across the city, hosting local and international bands, singers and DJs. With myriad genres catered to, there’s something to suit every music lover.

22nd – 24th June 2018

Bohemia Jazz Fest

Bohemia Jazz Fest is a free music festival for jazz enthusiasts, hosted across the country’s most beautiful town squares. The festival launches with two days of concerts at Prague’s Old Town Square (10th – 11th July), before setting off on a tour of other major cities across the Czech Republic. Expect performances by local talents and international acts from as far afield as the USA.

9th – 10th July 2018

Prague Folklore Days

The biggest folk dance and music event in central Europe, Prague Folklore Days celebrates the country’s folk heritage. It’s a great opportunity to learn about traditional folk life, while enjoying cultural performances and a colourful parade through the city centre.

19th – 22nd July 2018

Summer Shakespeare Festival

Summer Shakespeare Festival is one of the longest running annual events in Prague. It has been hosted since the early 1990s to celebrate the playwright with a calendar of Shakespearean productions at theatres and castles across the city. With around 150 shows taking place over the summer, don’t miss the opportunity to re-live some of your favourite Shakespeare plays.

June – September 2018 (dates TBC)

EXPLORE THIS CITY


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