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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

The Best Summer Events in St Petersburg

Plan your itinerary   |   June 2017

Bookmark This Article

With a lively calendar of festivals and cultural happenings heating up the summer, experience the best events in St Petersburg

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Events in St Petersburg | Yelagin Park International Street Theater Festival 1 © Yelagin Park

If you’ve visited St Petersburg in winter, returning in the summer months will be like stepping into a new world. The snow has melted, furs have been put to the back of wardrobe, and instead of sheltering indoors, people emerge to embrace the brighter weather. With an action-packed calendar of events putting St Petersburg on the cultural map, there’s no better time to visit. From the globally acclaimed Stars of the White Nights festival to local favourites like The Scarlet Sails and Russian Navy Day, here are our favourite events in St Petersburg this summer.

Stars of the White Nights

In the world of classical music, summer in St Petersburg means one thing: Stars of the White Nights. The internationally anticipated annual festival celebrates its 13th edition this year with 10 weeks of concerts and shows at Mariinsky Theatre and other stages across the city. Whether your passion lies in opera, ballet or classical music, there’s plenty on offer at Stars of the White Nights.

1st – 23rd July 2018

Palaces of St Petersburg Music Festival

A fantastic opportunity to enjoy live classical music while venturing inside some of the city’s most beautiful buildings, the Palaces of St Petersburg Music Festival is a must-see this summer. Founded by Constantine Orbelian, director of the Moscow Chamber Orchestra, the festival presents a programme of concerts in stunning locations including the baroque Menshikov Palace, which is home to a magnificent 18th century organ.

26th May – 23rd July 2018

 

Yelagin Park International Street Theatre Festival

One of quirkiest annual events in St Petersburg, the Yelagin Park International Street Theatre Festival celebrates the art of street theatre. Street artists from around the world gather in the beautiful park to show off their jaw-dropping skills to a captivated audience of locals and visitors.

1st June 2018

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Events in St Petersburg | Usadba Jazz Festival 2 © Usadba Jazz Festival
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Events in St Petersburg | Imperial Gardens of Russia Festival © photographer Anton Krasnov

Imperial Gardens of Russia Festival

St Petersburg’s imperial gardens are beautiful in the summer. Green fingered visitors should make time to attend the 9th annual Imperial Gardens of Russia Festival at the stunning Mikhailovsky Garden, part of the Summer Garden of Peter I. The theme of this year’s festival is ‘Children: The Flowers of Life’ and will explore the fantastical magic of childhood through landscape design.

21st – 27th June 2018

The Scarlet Sails

Celebrating the end of the Russian school year, The Scarlet Sails is a popular local event featuring free entertainment and marine theatrics. Illuminated boats take to the river as part of a large water show, while special events are held across the city over the course of the weekend. At night, when the sky is at its darkest, there’s a dynamic choreographed lights and fireworks display – a key highlight of this annual event.

23rd June 2018

Usadba Jazz Festival

Usadba Jazz Festival returns to St Petersburg from its tour of Russia to treat music aficionados to an open-air concert featuring performances by international musicians specialising in genres including jazz, funk, world music, blues and jazz-rock. An event for the whole family, the festival also brings together a selection of entertainment and dining options to suit all ages.

27th – 29th July 2018

Russian Navy Day

St Petersburg is the marine capital of Russia and each year the city celebrates its seafaring heritage with a Navy Day (Dyen Voyenno Morskova Flota) celebration. Ships perform a water procession on the Neva River, while uniform-clad sailors put on a parade on the ground at the navy base.

29th July 2018

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