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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

The Best Winter Events in Budapest

Brave the cold and experience the best of the city   |   September 2018

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Discover a lively festive season with this guide to the best winter events in Budapest

Summer in Budapest is beautiful, but the city in winter is especially picturesque. Often covered with a sprinkling of snow in the colder months, the Hungarian capital embraces the season with a busy schedule of celebrations. From the festive Budapest Christmas Market to the traditional Farsang carnival and Jewish Hanukkah celebrations, make the most of a winter trip to Hungary and take part in these must-see Budapest events.

Budapest Christmas Market

The Christmas Market on Vörösmarty Square is the oldest and grandest winter market in Budapest. An essential stop on the itinerary for all Christmas lovers, it’s full of arts and craft stands where visitors can shop for gifts and locally-handmade souvenirs, sample deliciously warming Hungarian delicacies, try sweet treats such as cinnamon pastries, and enjoy a mulled wine. Adding to the festive atmosphere are the frequent carol concerts by local choirs.

9th November – 29th December 2018

Advent Feast at the Basilica

Taking over the square by St Stephen’s Basilica for the festive season is a charming Advent market, known as Advent Feast at the Basilica. Crafts stands are set up outside the impressive church and food truck vendors present a wide variety of fare for visitors to enjoy. There’s also an ice skating rink and entertainment such as folk dance performances and a laser show against the backdrop of the historic building.

24th November 2018 – 1st January 2019

Hanukkah in Budapest

Hanukkah is an important event the Jewish calendar, and takes place over eight days each winter. In Budapest, the festival is celebrated with a series of concerts, theatre shows, culinary fairs and candle lighting ceremonies. A fascinating insight into Jewish culture, heritage and religion, events are organised by the Quarter6Quarter7 Festival.

12th – 20th December 2018

 

©
Winter Events in Budapest | iStock Neirfy
©
Winter Events in Budapest | istock Mariusz Prusaczyk

New Year’s Eve in Budapest

New Year’s Eve in Hungary (Szilveszter in Hungarian) is definitely worth travelling for. From street parties and horse races to fireworks and concerts, myriad memorable and exciting celebrations take place across Budapest. During the day, catch annual equestrian events at Kincsem Park, before heading to your choice of New Year’s Eve party. Don’t miss the enormous fireworks display, which lights up the sky when the clock strikes midnight.

31st December

New Year’s Concerts

New Year’s Day concerts are an enduring tradition in Budapest. While many cities around the world spend the first day of the year recovering from the night before, Budapest keeps the party going with musical performances at many leading concert halls around the capital. A highlight for many music enthusiasts is the annual New Year’s show by the iconic Hungarian State Opera.

1st January

 

Farsang

Farsang (meaning carnival) is one of the most important annual events in Budapest. Beginning on Epiphany, the occasion is celebrated with noisy parades to scare off winter, colourful masquerade and costume balls, and rituals such as scarecrow burning. Food is also a big part of the festival, as it’s considered the last chance to indulge before the start of Lent.

6th January – 10th February 2019

 

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