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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

My Budapest: Ashwin Rajagopalan

Insider interview with a travel pro   |   June 2017

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One seasoned travel writer's take on the cuisine and culture of Budapest

My Budapest | Hungarian Parliament © Ashwin Rajagopalan

As a freelance contributor to JetWingsThe Man magazine, GQNDTVNew Indian Express Indulge and Blackbook (among others), Ashwin Rajagopalan has experienced more destinations than most. His travel philosophy is about scratching the surface of a city, and discovering the best it has to offer, even if that means going off the tourist trail. Get his take on Budapest, the city that “never ceases to surprise”.

What brings you to Budapest?
I’ve been fascinated by this city almost from the moment I saw an image of the city’s historic waterfront buildings by night.

Do you usually travel for work or pleasure?
It’s almost always a blend of both. I can’t remember the last time I went to a new destination to unwind. I’m always busy ticking off lists and trying to make discoveries that I barely get to cool my heels.

What’s your favourite thing to do when exploring a new city?
I love to look for local experiences. I want to dine where the locals dine, go to the same markets where they shop. Of course you can’t escape the ‘must do’ tourist stops but I always try to go beyond them.

Do you ever have trouble finding vegan or vegetarian options while travelling?
Not any more. There’s hardly a place in the world where you can’t find vegan dishes, you do need to know where to look though.

What was your favourite vegan dish sampled while in Budapest?
The Alba truffle-flavoured, deconstructed mushrooms at Caviar & Bull. Loved the interplay of textures and flavours.

My Budapest | Hungarian Wine © Ashwin Rajagopalan
My Budapest | © Ashwin Rajagopalan

What drew you to Budapest in the first place?
The wide array of experiences, from 19th century architecture to Communist-era tales and the 21st century ruin bar phenomenon. I love cities that are multifaceted and can keep throwing up surprises just when you think you’ve seen it all

Did the city live up to your expectations?

It exceeded my expectations. I came here thinking this might just be a picture post card city with sweeping  views and great architecture but there’s more to this city than meets the eye. You can peel this city one layer at a time and it never ceases to surprise.

Did anything surprise you?
The wine scene in Hungary. I was amazed to discover that the country has 22 wine regions (that’s more than France!) and probably the finest dessert wine I’ve ever sampled. Some of the Sommeliers I met – like Viktoria at Caviar & Bull, Corinthia, know how to source the best Hungarian small batch wines. It’s probably why you rarely see any fine Hungarian wine outside the country, it doesn’t leave Budapest.

What would you do next time, that you didn’t get to try this time?
An all-nighter hopping ruin bars. I managed to check out some iconic bars like Kuplung but I would like to spend more time soaking it all in.

Ultimate tip for Budapest?
Don’t underestimate this city and think you can conquer it in two days; that’s what I learned even as I pushed my Fitbit trying to explore the city. Four, maybe five days and you’ve probably covered some ground. The city looks pretty by day but stunning in the night, so if you’re planning a cruise down the Danube wait for sunset.


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