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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Christmas Food in Lisbon: Five of the Best Festive Treats

Essential dishes to sample   |   June 2014

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Experience the best Christmas food in Lisbon with these delicious seasonal treats

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Christmas Food in Lisbon | Portuguese Bakery © Graça Victoria/Hemera/Thinkstock

Christmas in Lisbon is a magical, tasty time of year. While the city is full of Michelin starred eateries and innovative chefs offering delicious food year-round, during the festive season, it’s the time-honoured, traditional food that you’re going to want to try. From bolo rei and sonhos to bacalhau de consoada and leite crème, whether you have a sweet tooth or you prefer savoury festive fare, here are five of the best foodie treats to sample during your seasonal trip to the Portuguese capital.

Bolo Rei and Bolo Rainha

Any rundown of Christmas food in Lisbon has to include the King of Portuguese Christmas treats, Bolo Rei, or “King Cake”. Aptly named, this cake is traditionally the centrepiece of any Portuguese Christmas feast, eaten between Christmas Day and Epiphany. Not unlike Italian panettone, this is a sweet, bread-like cake, made with nuts and dried, crystallised fruits.

But what would a King be without his Queen? Made with more nuts than her kingly counterpart, Bolo Rainha, or “Queen Cake”, appeared on the scene in the 1990s as an alternative to King Cake. Although King Cake tends to be the more popular, these royal cakes reign supreme over Christmas food in Lisbon and can be found in bakeries all over town, so perfect your curtsey and get eating.

Bacalhau da Consoada

A centre for cod consumption and trading since the 15th century, it should come as no surprise that this fish, and its salted incarnation (known as bacalhau), form an important part of food in Lisbon. During the festive period, the humble salted cod appears in the guise of Bacalhau da Consoada or “Christmas Eve Cod”. As the name suggests, Bacalhau da Consoada is traditionally served on Christmas Eve, though you’ll also likely see this much-loved dish on many restaurant menus across the capital.

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Christmas Food in Lisbon | Salt Cod 2 © inaquim/iStock/Thinkstock
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Christmas Food in Lisbon | Sonhos © hermeroskopion/iStock/Thinkstock

Leite Créme

Nowhere does custard desserts and pastries quite like Portugal, as evidenced by the delicious pastéis de nata on offer at Pasteis de Belem. Rich, creamy, and decadent, leite créme is another popular custard treat, which really comes into its own around Christmas, when it’s sprinkled liberally with brown sugar and then finished off with a blow torch to make it extra crispy. Very similar to the French crème brûlée, leite créme is a custard dessert cooked on the stovetop, rather than baked, and makes a delicious finale to a festive meal.

Sonhos

Practically guaranteed to give even the Grinch visions of sugar plum fairies, sonhos, which translates to “dreams” in English, are deliciously light, sugar-coated pastries that are not too dissimilar from doughnuts. They’re easy to find around Christmas in Lisbon, and while the original versions are mouth-wateringly good, the seasonal variations involving pumpkin (abóbora) and carrot (cenoura) make the perfect Christmastime treat.

Massa de Filhós

Speaking of doughnut-like deliciousness, massa de filhós are, in fact, Portuguese Christmas doughnuts. While sonhos can be found year-round in pastry shops, the massa de filhós are specific to the Christmas period, and are well worth the wait. Traditionally eaten on Christmas Eve, the dough would be made and left to rise while the family went to Midnight Mass, meaning that all that was left to do when they returned from church was to cook them, sprinkle with cinnamon and sugar, and enjoy. Thankfully, with cafés, bakeries and pastry shops anticipating demand for this delightful Christmas food in Lisbon, there’s no need to cook up your own batch.

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