At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
From pastizzi to hobz biz-zejt and everything in between, we recommend the best places to try them
Malta, cast out in the middle of the Mediterranean, is at a natural crossroads. Just 50-odd miles from Sicily, approaching the Maghreb, accessible from the south of France and not too far from Greece, traditional Maltese food combines influences from its many Mediterranean neighbours and former rulers. Some might say this has resulted is a rather strange selection of national dishes.
When you land in Malta, know one thing: this is carb country – Dr Robert Atkins would have been most displeased! You’ll likely begin most days with pastizzi – flaky, multi-layered pastries that contain either fresh ricotta or an English-inspired filling of mushy peas, thankfully without the fried fish. They’re often served hot, alongside tea or coffee – and the coffee here is well worth trying, dosed as it is with aniseed, cloves, and other spices. Crystal Palace, a bakery in Rabat that’s almost always open, is often said to make the very best on the island.
In general, a good rule of thumb is to stay near the bakeries – the bread in Malta borders on sublime. A staple of traditional Maltese food is the rustic, wonderfully moreish hobz biz-zejt – warm bread that’s rubbed with a juicy tomato before being topped with capers, anchovies, cheese, and fresh herbs. Given its proximity to Italy, Malta is also mad for pasta. Homemade ravjul (ravioli) stuffed with fresh sheep’s milk cheese, has been a staple supposedly since the Middle Ages, while timpana, a lasagne-like dish of baked pasta topped with short crust pastry, would tempt the most determined of Paleo dieters.
Of course, the Maltese can’t live on starch alone. Given that it is a Mediterranean island, seafood reigns supreme here. The small fishing village of Marsaxlokk, which sells fruits de la mer fresh from the water, is considered ground zero, and restaurant Ir-Rizzu is arguably the best place to taste it. Look out for octopi, lampuki (Malta’s most popular fish – otherwise known as mahi mahi or dorado), and other local catches. Perhaps less predictably, rabbit ranks as the most popular meat in Malta. Fenkata (rabbit stew) is considered a national dish – and is often served with pasta as a ragu. United Bar turns out a classic version.
But all that’s only scratching the surface of Maltese food. On the whole, the country’s cooking leans towards the rustic, with dishes like soppa tal-armla (widow’s soup), minestra (minestrone) and other popular peasant-style recipes. And only a fool would willingly give Maltese dessert a miss: kannoli are the local version of the Italian ricotta-based treat, while a plate of sticky treacle rings might warrant skipping the starters.
Despite this emphasis on rustic cuisine, Malta is also home to a number of fine dining restaurants. Tarragon puts a modern spin on traditional plates, and Ta’Frenc, located in a converted farmhouse, serves homemade ravjul and bread alongside more Michelin worthy culinary masterpieces. The Villa Corinthia at the Corinthia Palace Hotel, meanwhile, sources superbly fresh local ingredients for dishes such as risotto with prawns or rabbit and papardelle with broad beans.
Our only advice for first-time travellers to Malta? Be sure to pack a substantial appetite.