At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Portugal is blazing a trail in the contemporary art world. Inês Grosso tells us why
Since the Museum of Art, Architecture and Technology commandeered the site of the Tejo Power Station in 2016, it has established itself at the cutting edge of Portugal’s contemporary art scene. It’s here that the country’s rising talent and creative heavyweights converge in provocative large-scale shows. Curating the MAAT exhibition programme is Inês Grosso, who also manages the gallery’s international projects. Here, she tells us why Lisbon is such a thrilling hub for artists and collectors alike.
Which MAAT exhibitions are you most excited about this year?
The EDP Foundation’s New Artists Award is one of our programme highlights this year. The prize was founded almost 20 years ago and has played a very important role in the Portuguese art scene, revealing new and emerging talent and bringing national and international attention to the artists.
Which shows should we look out for?
MAAT’s May exhibitions with the ARCOlisboa art fair. It’s an occasion to see young, emerging Portuguese talent in dialogue with established international artists. Alongside the great Portuguese artist Carla Filipe, we have a video installation by the Danish artist Jesper Just, and a site-specific sound intervention by the Portuguese artist Pedro Tudela in the Boiler Hall. And, of course, there’s the EDP Foundation’s New Artists Award exhibition at MAAT, too.
What’s your favourite piece in MAAT’s permanent collection?
It’s difficult to say which work is my favourite, because it depends on my mood, what I’m working on and my current research. Since 2016, we’ve been showing the collection through a program of temporary exhibitions, each with a specific theme or conceptual approach. We do have an extensive collection of over 1,200 works by several generations of more than 250 Portuguese contemporary artists. I think we – the curators at MAAT and the artists – are lucky to have such a great collection of Portuguese contemporary art being updated every year.
Which of MAAT’s exhibition galleries do you like best?
I really like to work in the Boiler Hall. It’s always a challenge to find a balance between the space and the project—not to compete, but to create a dialogue with the architecture and machinery of the space. I also find the Oval Gallery a great challenge. I love commissioning large-scale projects. I like to work on a project for a specific space and in permanent dialogue with the artists. I like to arrive in an empty room, see the artist’s face looking at the space and be in the position where I can simply say, “What are we going to do here? Any idea?” When you are involved in a project from the very beginning, it’s fantastic.
Which up-and-coming local artists should we look out for?
There’s a new generation that I’m very interested in. Names such as Tiago Alexandre, Horácio Frutuoso, Sara Bichão, Rita Ferreira, Maria Trabulo… but there are also a few names that don’t have the international visibility that they deserve. I really recommend and encourage everyone to look for João Pedro Vale + Nuno Alexandre Ferreira and Luísa Cunha.
What can you tell us about the art scene in Lisbon?
The art scene in Lisbon is getting more interesting every day! We have so many new galleries – including artist-run galleries and alternative art spaces – opening up that it becomes almost impossible to follow. We also have international collectors and artists moving to Lisbon, and this has had a tremendous impact on the artists’ work. It’s so different to 10 years ago, when most of the younger generation, including myself, left the country. Of course, we still have a lot to do in terms of supporting cultural activities and projects. We definitely need investment in our culture, decentralisation of cultural policies, internationalisation, gallery and museum collaborations, funding for marginalised artistic communities, professionalisation of certain roles, promotion of new talents and initiatives, and we need to open our minds and be more receptive to others’ ideas and ways of looking at things. We are on the right track.