At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
From Imperial Eggs to a historic silver service, discover the best of the Fabergé Museum with this insider’s guide by its curators
Elaborate, bold and intricate, Fabergé is Russia’s most iconic jewellers. Best known for its opulent Imperial Eggs, made for Russian Tsars, it’s been creating stunning jewel-encrusted pieces of art since 1842. The Fabergé Museum at Shuvalov Palace is home to a priceless collection of jewellery, decorative items and historical artefacts, from Alexandra Feodorovna’s sparkling Coronation Egg to a rare traditional Russian kovsh, and much more. With so much to discover, the museum’s curators, Alexey Pomigalov and Karina Pronitcheva, have come together to present an exclusive look at some of their favourite pieces.
“A gift from Emperor Nicholas II – the last Russian Emperor – to his wife Empress Alexandra Feodorovna for Easter 1897, this egg commemorates details of her coronation. Her gold brocade coronation mantle was Carl Fabergé’s inspiration for the finish of the yellow eggshell, and the surprise inside the egg is a miniature copy of the coronation carriage.”
“Returning to St Petersburg after several years of studying jewellery making in Western Europe, Fabergé went to work in his father’s firm, and later became the restorer of jewellery in the Treasure Gallery of the Imperial Hermitage. Inspired by the works of the old jewellers, Carl Fabergé created a series of Scythian gold replicas. This lion’s head bracelet belonged to the collection and was made by master Erik Collin and presented at the All-Russia Industrial and Art Exhibition in 1882.”
“Having entered the UK market, Fabergé quickly attracted influential customers such as the Royal family and English aristocrats. Among them was the wealthy family of Baron Leopold de Rothschild, who often ordered objects with a combination of yellow-gold and dark blue stripes, to represent the Rothschild jockey colours at royal horse races.”
“Enamel painter Feodor Rückert created his own unique style inspired by national romanticism. He often featured famous Russian paintings on his jewellery objects; for instance, the cover of this jewellery box is adorned with an enamel miniature based on the 1883 painting, A Boyar Wedding Feast by Konstantin Makovsky.”
“In 1909, American business magnate and horse breeder Cornelius K G Billings arrived in Russia, where his famous horse Lou Dillon took part in the run of the Imperial Moscow Society for the Promotion of Horse Trotting. As a reward for a spectacular and graceful race, Billings received a substantial presentational Kovsh (a traditional drinking vessel in the oval shape of a boat), made-to-order by jeweller Feodor Rückert.”
“Antip Kuzmichev often worked with world-famous Tiffany & Co jewellers from the United States, for whom he made this sumptuous punch set. Following a traditional Russian style, most of the items are decorated with Russian proverbs and aphorisms.”
“This Tea and Coffee Service, prepared for the wedding of Grand Duke Konstantin Nikolaevich (son of Tsar Nicholas II), was one of the principle masterpieces of applied art created in the original Russian style by the Sazikov company. The sketches of the service were prepared by artist and archaeologist Feodor Solnstev, one of the main initiators of Russian style in the 19th century.”
“This block sculpture was made in one Fabergé’s stone-carving workshops. Carved from natural minerals, it was acquired by Emperor Nicholas II in 1900 and represents an image of a Russian peasant dancing.”
“The Grand Staircase of Shuvalov Palace was built in the 1840s by Nikolay Yefimov during the reconstruction of the central part of the palace. Later, an elegant and heavily decorated plaster cupola (rounded dome) was placed above the staircase.”
“The Sky Blue Room is probably the most mysterious place in the whole palace. Next to the fireplace there was an entrance to a large hiding space, only discovered after the revolution, which contained a closet hiding works of art from the vast Shuvalov collection.”