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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Discovering the Legacy of the Knights of St John

Behind the history   |   June 2017

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The historic legacy of the Knights of St John can still be felt across Malta, if you know where to look

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Knights of St John | gun salute at Lascaris Battery © iStock/Krasnevsky

The Knights of St John, also known as Knights Hospitaller, were a prominent medieval order charged with the care of pilgrims travelling to Jerusalem and the protection of Malta. While the order’s heyday was in the 16th and 17th centuries, its influence can still be felt in museums, palaces and churches across the island. Next time you visit Malta, take a step back in time and explore sites such as St John’s Co-Cathedral, Fort St Angelo and Sacra Infermeria to discover the Knights’ lasting legacy.

Vittoriosa

At the heart of the historical city of Vittoriosa, a former home of the Knights of St John, lies The Inquisitor’s Palace – one of the few surviving palaces of its kind and the only in the world that’s open to the public. A fascinating insight into Malta’s history, the palace museum invites visitors to learn about the Knights and explore reconstructions of the rooms as they would have been in previous centuries. Before leaving Vittoriosa, head to Vittoriosa Square to see the Green Victory Monument, which commemorates the Great Siege of the 16th century in which the Knights stood their ground against the invading Ottoman Empire and saved Malta from capture.

Fort St Angelo

A grand castle rebuilt by the Knights of St John as a fort to protect the island, Fort St Angelo played a monumental part in the Great Siege of 1565. Located on the Vittoriosa waterfront across the Grand Harbour from the capital, the fort is considered the jewel of the island’s military heritage. While the interior is closed for renovations, visitors can get a picturesque view of the fort from Valletta. To feel part of the action, visit the Saluting Battery where, each day at noon and 4pm, replica cannons are fired over the harbour in the direction of Fort St Angelo.

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Knights of St John | Maltese cross © viewingmalta.com
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Knights of St John | The Palace Armoury © viewingmalta.com

The Santa Marija Tower

A striking relic dating to the Knights Templar period of Maltese occupation, the Santa Marija Tower is the most prominent of very few manmade structures on Comino Island. Originally built in 1618 as a defence and communication tower by the Knights, the tower has since been used to house livestock and even served as a quarantine hospital. Today, the square, turreted structure is striking to witness up close, and is open to the public when the flag’s flying.

St John’s Co-Cathedral

St John’s Co-Cathedral in Valletta was built as a church for the Knights of Malta. Architecture, art and religion come together in the beautiful Baroque building, whose walls are filled with important works of art, tapestries and artefacts donated by the Grand Masters or the Knights, such as Caravaggio’s ‘The Beheading of Saint John the Baptist’. Look closely at the walls themselves and you’ll find the Maltese cross – the emblem of the Knights of St John – carved into the opulent décor.

The Palace Armoury

For many, the most striking symbol of the Knights was their armour. The Palace Armoury in the Grandmaster’s Palace in Valletta is home to one of the largest collections of armour and arms in the world. From the original stronghold in Valletta, the museum showcases items used by the Knights of St John in the 16th, 17th and 18th centuries, as well as suits of armour worn by noblemen such as Jean Parisot de La Valette, 49th Grand Master of the Order of Malta.

Sacra Infermeria

A cornerstone of the Knights’ work, Sacra Infermeria was a large hospital established by the order in 1574. The 600-bed infirmary was particularly famous as it was so ahead of its times in terms of surgical techniques and hygiene. Visitors can tour the site to learn about the lifesaving work of the Knights, walk through the huge Great Ward and see a reconstruction of a medieval pharmacy.

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