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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Discovering Sudan’s Ancient Pyramids

An unforgettable desert experience   |   March 2018

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Less famous than their Egyptian neighbours, Sudan’s pyramids have been astonishingly preserved for thousands of years

Meroe Pyramids in Sudan ©iStock/Martchan

Travel 200 kilometres out of Khartoum into the Sudanese desert and, appearing like a mirage, you’ll happen upon the ancient pyramids of Meroe. Far off the well-trodden tourist path of the Egyptian pyramids, this area of North Sudan was once part of the realm of pharaohs, which helps to explain why such a magnificent collection of pyramids and temples can be found here. More likely to be frequented by passing nomads and their herds of goats, the few visitors that do discover Sudan’s pyramids are free to explore the spectacular, ancient monuments undisturbed.

Thousands of years ago, Meroe served as the capital city of the Kingdom of Kush, the realm presided over by the Nubian dynasty. The pyramids here, which are almost 5,000 years old, are spread across three sites and are different from their more famous Egyptian counterparts on account of their smaller bases and steep sloping sides. Unknown to most visitors to North Africa, the site is home to around 200 pyramids and temples—more than there are in the whole of Egypt. Sudan’s pyramids were designed as tombs for the Nubian kings, such as the El Kurru necropolis, which once housed the tomb of the famous King Tanutamun. Step inside today and you’ll notice the elaborate paintings that adorn the walls and showcase the highlights of the reign of this celebrated king. The Nubians took inspiration from their Egyptians neighbours as well as the ancient Greeks and Romans in order to create their own distinctive structures. Given their age and isolated location, it’s a wonder that these structures have survived so intact. However, sharp-eyed visitors to the pyramids in Sudan might note that several of the monuments are missing their top points, which is due to Giuseppe Ferlini, an Italian explorer who blew up several of the pyramids in his search for treasure in the 1880s. Ferlini plundered the tombs of the likes of Amanishkheto, a Nubian warrior queen, in order to sell the spoils to European museums.

Ruins of Apademak temple ©iStock/HomoCosmicos
Temple of Naga 2 ©iStock/heckepics

Make sure you’ve left enough time to visit the Lion Temple, also known as the temple of Mussawarat, which was built in homage to Apedemak, the Kushite lion god and constructed between 235-218 BC. The decoration of the temple, both its exterior and inside, give an excellent example of Nubian culture and how it differs to ancient Egyptian practices. Visitors will notice that the pharaohs depicted here are far more decorated and ornate than the Egyptian rulers, and that the Nubian queens are rendered in similar proportions to the kings, suggesting a similar level of importance as opposed to a subservient position.

To really soak up the atmosphere of this extraordinary place, visitors can enjoy an overnight stay at the Meroe Tented Camp. Located in Bagarwyia, the camp offers comfortable accommodation in a spectacular setting. Each deluxe tent has its own private bathroom, beds, electricity and peaceful veranda with chairs, meaning guests can experience Sudan’s ancient pyramids whilst still enjoying plenty of modern luxuries.


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