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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

How to Enjoy a Golden Autumn in St Petersburg

The city comes to life as the leaves turn gold   |   June 2017

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A muse to writers and a joy for visitors, golden autumn is St Petersburg’s most captivating season

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Golden Autumn in St Petersburg | Church of the Savior on Spilled Blood © iStock/agustavop

Autumn in St Petersburg, dubbed ‘Golden Autumn’ by poet Pushkin, is arguably the city’s most beautiful season. The illustrious Summer Garden is transformed with colourful autumnal hues, the Russian Imperial Palaces are beautifully framed by falling leaves, and the crisp air cleanses the city after a warm summer. Autumn also means a reduction in crowds, making it one of the best times to enjoy sightseeing in St Petersburg. Follow this guide to discover why Russia’s shortest season is also its most captivating.

Summer Garden

The first stop on any ‘Golden Autumn’ itinerary should be a stroll through the Summer Garden. When the leaves turn from green to orange and red, the landscaped park is at its most beautiful. Bright white sculptures stand out against a backdrop of rusty-coloured trees and the historical Summer Palace, with its yellow and brown façade, almost blends into the foliage. A short five-minute drive from Corinthia Hotel St Petersburg, the Summer Garden is the ideal location for a crisp morning walk.

Events and entertainment

Far from lacking in entertainment, autumn is a busy events season in St Petersburg, with a variety of offerings showcasing the best of the city’s arts scene. Visitors can enjoy a host of theatre shows and festivals, such as the International Alexandrinsky Theatre Festival and the Baltic House Theatre Festival, and music events including the Early Music Festival and the International Organ Festival. It’s also a great opportunity to enjoy an opera or a Russian ballet performance in one of the city’s impressive theatres.

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Golden Autumn in St Petersburg | Cupid and Psyche sculpture © iStock/leoaleks

Sightseeing in St Petersburg

While crowds flock to St Petersburg in their thousands during the summer months, autumn is much quieter. This means shorter queues and uninterrupted photo opportunities at all of the city’s highlight attractions. Visit the State Hermitage Museum to explore over three million artefacts and artworks in the stunning settings of the grand palace; discover Russian art at the State Russian Museum, housed in the Mikhailovsky Palace; or delve into history at the Peter and Paul Fortress. And, while you’re at it, why not squeeze in a few palaces and traditional churches, too? The Church of Our Saviour on the Spilled Blood looks particularly pretty in the golden autumn light.

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Golden Autumn in St Petersburg | Turkish bath pavilion in Catherine Park © iStock_encrier

Russian Imperial Palaces

There’s a reason so many postcards of St Petersburg’s grand palaces are taken during the autumn; the imperial estates on the city’s outskirts are even more beautiful when surrounded by forests of orange and red. Visit Tsarskoe Selo to discover Catherine Palace, Alexander Palace and their gardens in a new light. The neo-classical Pavlovsk – the youngest grand imperial estate in St Petersburg – is also exceptionally striking in autumn with its large lake, creatively landscaped gardens and impressive baroque-style Grand Menshikov Palace.

Autumnal cuisine

While autumn doesn’t linger for long in Eastern Europe, culinary connoisseurs in Russia make the most of it while they can. The autumn season is when Russian comfort comes into its own, and local menus are dominated by slow-cook soups (zuppe) and stews, which are traditionally cooked in ‘pechka’ ovens. As it’s mushroom season, people will scour the forests for fresh fungi, which will then appear in bountiful quantities in popular local dishes.

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Golden Autumn in St Petersburg | Catherine Park © iStock/k45025

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