At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
London’s favourite Michelin-star chef returns on a grand scale and it looks set to be the year of the multi-concept dining space. Here’s where to dine in style in 2018
From a Shoreditch-based seafood grill inspired by the Basque Country to an ambitious 250-seat restaurant in Piccadilly, 2018 is set to be a stellar year for London restaurant openings. New developments all over the city mean plenty of new dining ventures and, luckily, some of the biggest names in the British food scene are involved. From trendy Hackney to elegant St James’s, here’s where to find London’s hottest new tables in 2018.
Returning to the same street that housed his pop-up, Chef Simon Rogan is back on London’s culinary map with the opening of Roganic, his new permanent restaurant. Fresh from his stint at Fera, Roganic will maintain Rogan’s commitment to outstanding seasonal produce (much of which is grown on his farm in the Lake District) to create visionary dishes that are brimming with flavour. Fans of the original pop-up will also be pleased to see that Oliver Marlow is reprising his role as Head Chef, along with General Manager James Foster.
Opening: January 2018, 5-7 Blandford Street, Marylebone
With a cult following in Asia, The Greyhound Café opens its first European outpost in London in 2018. Opened first as a menswear boutique in Bangkok by Bhanu Inkawat, The Greyhound Café launched in Thailand as an eatery in 1998. Since then, it’s gained loyal fans thanks to its mix of chic, fashion forward décor and flavourful dishes. The London branch is located on Berners Street, and offers diners small and large plates, an impressively varied vegetarian menu and its signature dishes, such as the ‘Angry Pasta’ and Pork Knuckle Tod Krob. An ample drinks list includes plenty of healthy cocktails.
Opening: January 2018, 37 Berners Street, Fitzrovia
When SUSHISAMBA opened at the Heron Tower, it quickly became one of London’s buzziest restaurants, and now its second opening in Covent Garden looks set to do the same. The restaurant, which is known and loved for its vibrant fusion of Japanese, Brazilian and Peruvian cuisines, is taking over the Opera Terrace at the centre of Covent Garden. Great for both cocktails and dining, it’s sure to be one of the coolest openings in 2018.
Opening: early 2018, Opera Terrace, Covent Garden
Celebrity chef and queen of London’s foodie scene, Gizzi Erskine is finally setting up a permanent restaurant after numerous sell out pop-ups. Part of a multi-faceted warehouse project on Hackney’s trendy Mare Street, the 60-70 cover restaurant will offer diners a range of wood-fired and Rotisserie-style dishes on a menu that takes inspiration both from London and California. In addition to the restaurant, the space will also include a market selling locally made produce, a café, a florist and even a record shop. With a brunch menu that includes ‘bespoke’ egg options and a bottomless Bloody Mary bar, the restaurant looks set to be the ultimate weekend destination.
Opening: March 2018, 115 Mare Street, Hackney
In 2017, a table at Kitty Fisher’s was one of London’s most coveted bookings, so the news that the Kitty Fischer’s team are opening a second venture is sure to delight food lovers. Located on lively Henrietta Street in Covent Garden, ex-Kitty Fisher’s Head Chef George Barson will take charge of the kitchen at Cora Pearl and the two-story eatery will seat up to 60 diners. With its neighbours including Balthazar, Frenchie and Henrietta by Ollie Dabbous, Cora Pearl is sure to be another shining star on London’s gastronomic map.
Opening: Spring 2018, Henrietta Street, Covent Garden
Known for his wonderfully authentic and creative Chinese cooking, Andrew Wong’s first restaurant received its first Michelin star last year. Now, the talented chef is expanding his horizons with a new opening as part of the Bloomberg Arcade development in London’s financial district. Scheduled to open this spring, the restaurant will offer premium Chinese all day dining.
Opening: April 2018, Bloomberg Arcade, The City
After enjoying huge success at its original Richmond location, Petersham Nurseries has brought its winning combination of flowers, food and stylish furnishings to Covent Garden. Occupying a large space, appropriately known as Floral Court, the venue functions as a homeware shop, delicatessen, wine cellar and florist, as well as housing two restaurants. The Petersham is the venue’s signature restaurant and is scheduled to open this year. Overseen by Simon Whiteley, formerly of Coworth Park, its focus will be on slow food and it will offer a lunch, dinner and afternoon tea service. La Goccia is the second on-site restaurant, offering informal, all day dining with an Italian influence. Sip on an aperitivo or two as you enjoy sharing plates prepared in the wood burning oven and open grill.
Opening: March 2018, Floral Court, Covent Garden
Another skilled Kitty Fisher’s alumni, chef Tomos Parry is has gone solo in order to launch Brat, a seafood grill in Shoreditch. Positioned above (and backed by) much-loved Thai restaurant, Smoking Goat, Brat’s menu is influenced by the typical seafood restaurants of the Basque Country and Northern Spain. Standout dishes include whole turbot grilled over charcoal, while the wine list will offer a selection of Sherries and a generous array of wines chosen in collaboration with Keeling Andrew & Co (the fine wine importers founded by London wine bar, Noble Rot).
Opening: Spring 2018, Redchurch Street, Shoreditch
Formerly head chef at Yotam Ottolenghi’s hugely successful Nopi, Ramael Scully is branching out on his own to launch Scully. The restaurant will form part of the St. James’s redevelopment, and its menu will draw on Scully’s varied heritage; born in Malaysia, the chef spent his childhood in Sydney before working throughout the Middle East. Diners can expect a kitchen that’s stocked with British sustainable ingredients as well as Scully’s signature spice blends, pickles and ferments, and dishes bursting with bold flavours.
Opening: Spring 2018, St. James’s Market, St. James’s
London’s food scene went into mourning in 2017 when chef Ollie Dabbous closed his Michelin star eponymous restaurant alongside its sister space, Barnyard. Fortunately, Dabbous is back on a grand scale and is set to open an impressive 250-seat space in Piccadilly, in collaboration with his business partner and mixologist extraordinaire Oskar Kinberg. Billed as a fine dining restaurant, the multi storey space overlooks Green Park and is a partnership between Dabbous, Kinberg and Hedonism Wines.
Opening: Spring 2018, 85 Piccadilly, Mayfair