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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Exploring the Russian Palaces of Tsarskoye Selo

See the opulence first-hand   |   June 2017

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With baroque palaces, sprawling parks and dazzling interiors, Tsarskoye Selo transports visitors back to Imperial Russia

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Exploring Tsarskoye Selo | Catherine Palace © iStock/Anna_Pakutina

Russia’s imperial leaders were known for their extravagance. Grandiose baroque palaces, gold leaf interiors, perfectly manicured gardens – it was all the norm for 18th century royals. The best way to catch a glimpse of this lifestyle in modern-day St Petersburg is at Tsarskoye Selo, the former summer residence of the country’s Tsars. Now a museum complex under the umbrella of Tsarskoye Selo State Museum-Preserve in the town of Pushkin, just south of St Petersburg, it’s definitely worth a visit. From the regal Catherine Palace and Alexander Palace to beautiful gardens and Cameron Gallery, a tour of Tsarskoye Selo will open your eyes to a world of wealth and Russian opulence.

Catherine Palace

The 18th century was a wonderful time for construction in Russia and baroque palaces inspired by the Palace de Versailles were all the rage for those who could afford them. Catherine Palace, at the centre of Tsarskoye Selo, was built for Catherine I by her husband, Peter the Great, and designed by famous architect Bartolomeo Rastrelli. It’s renowned for its stunning blue and white façades and opulent interiors, the highlight of which is the Amber Room. A priceless piece of art, the dazzling chamber is covered in panels cut from the precious stone and decorated with amber detailing and golf leaf.

Cameron Gallery

Next to Catherine Palace is the Cameron Gallery, a former bathhouse built by Charles Cameron who modelled it on the ruins of the Constantine Baths in Rome. While the waters have long since dried up, the ground floor is now used as a gallery space and the upper level is home to Cameron’s famous Agate Rooms. Another example of imperial Russian excess, the chambers are exquisitely designed and covered in semi-precious stones, paintings and statues.

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Exploring Tsarskoye Selo | Catherine Park © iStock/DIMUSE
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Exploring Tsarskoye Selo | Amber Room © flickr/Larry Koester

Alexander Palace

Tsarskoye Selo’s secondary palace is considered one of the finest neoclassical buildings in Russia. Its architecture is classically opulent and steers away from the baroque style with its impressive Corinthian columns. The palace was commissioned by Catherine the Great for her grandson Alexander Pavlovich, who passed it down to Nicholas I, followed by Nicolas II – making it a true family heirloom.

The gardens

Next to each of the Russian Palaces in Tsarskoye Selo lie stunning connecting gardens. Catherine Park is like something out of a fairy tale, with charming marble bridges crossing winding canals, boat trips on the lake and monuments to famous characters in Russian history. The sprawling garden is also home to a number of Turkish baths and a beautiful baroque pavilion called The Grotto. The neighbouring Alexander Park is a great place to escape the crowds in summer and while it has less attractions than its sister park, it is equally beautiful. Take a stroll over the Chinese Bridge and gaze at the remnants of the old Chinese Theatre, seek out the park’s ruined medieval pavilions or simply relax on the lawn and catch some sun before making your way back to St Petersburg.

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