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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Exploring the St Petersburg Islands

The Venice of the North   |   June 2017

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From amusement parks to elegant boulevards, here’s what to expect from the beautiful St Petersburg islands

St Petersburg Islands | St Petersburg Moyka River © Sergei Butorin/iStock/Thinkstock

Being the famed seat of the Tsars does wonders for a city. For one thing, people don’t dwell on St Petersburg’s humble beginnings, built as it was on a less than desirable patch of swampland. Now referred to as “the Venice of the North”, the St Petersburg islands, threaded with winding waterways and charming canals, are very much part of the city’s allure. There are 42 in total to explore, so we’ve put together a handy list of highlights to save you some time. From big-hitters like Yelagin Island and Vasilyevsky Island to historic Kamenny, here’s how to get the most out of your visit to St Petersburg.

Yelagin Island

For a taste of the St Petersburg of old, Yelagin Island – one of the three most famous St Petersburg islands (a grouping known as the Kirov) – is the place to go. With boating lakes and a neo-classical palace, Yelagin is part-island, part-pleasure garden – or at least it was for the Tsars. Historic and unspoiled, the island is completely traffic-free, which makes this a tranquil, beautiful place to spend a lazy afternoon. Catch the sunset from the west coast of the island and you might even spy the Gulf of Finland peeking out on the horizon.

Krestovsky Island

Speaking of the Kirov Islands, Krestovsky Island is the largest of the three. It’s also the home of Divo Ostrov – an amusement park that makes for a fun family day out. Already prominent for sports, the island is going to be even more of a magnet for travellers in the coming years, thanks to the impending completion of a brand new sports stadium. One of the FIFA World Cup locations for 2018, prepare to put Krestovsky on your itinerary.

St Petersburg Islands | Kamenny Island 1 © cat_collector/Flickr
St Petersburg Islands | St Petersburg Across the Water © scaliger/iStock/Thinkstock

Kamenny Island

No visit to the St Petersburg islands would be complete without stopping off at Kamenny. Famous for being the retreat of choice for the great and the good of St Petersburg, the city’s elite lived and played here for close to 300 years. Picturesque and quiet, this is a great place to just walk around; you can see venerable old dachas built by the aristocracy and one of the few remaining Gothic churches in the city (namely, the Church of the Nativity of John the Baptist). Unfortunately not open to the public but still great to glimpse from the outside, make sure to wander past the imposing Kamennoostrovsky Palace, built by Catherine the Great for her son, Peter III.

Vasilyevky Island

Originally imagined as the centre of the city by founder Peter the Great, Vasilyevky Island was pipped to the post as St Petersburg’s central hub due to slow development. The 19th century, however, was very kind to Vasilyevky (the largest of the St Petersburg islands), with many beautiful architectural additions and innovations being brought to bear. Nowadays, it’s a charming district to visit, with elegant, wide boulevards, neoclassical buildings, and historic churches. Take in some culture while you’re there and pop into the Russian Academy of Fine Arts Museum, just along the Embankment.


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