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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Colours of Lisbon: Fado

The history of Lisbon's musical export   |   May 2018

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Let the soulful sounds of Fado music be your guide around Lisbon as we recommend the best places to revel in this beautiful tradition

As the sun sinks behind the ancient monuments and rooftops, the mournful sounds of Fado music in Lisbon can be heard drifting under doorways and through the cobbled streets. At the heart of the Portuguese soul, Fado music lies like a melancholy mistress. Arguably the oldest urban folk music in the world, Fado has a somewhat chequered history as none can really say where its origins lie. Some sources claim it came as a dance from Africa in the 19th century and was adopted by the poor on the streets of Lisbon. Others say it began at sea as a sad, melodic song coaxed from the rolling waves by homesick sailors and fishermen.

Whatever its origins, the almost lovesick themes of Fado music have remained constant, a tangled web of destiny, betrayal in love, death and despair. This mournful song can be performed by men or women and is accompanied by one Portuguese guitar and one classic guitar, which in Portugal is called viola. It’s heart-breaking music and a Fado performance is not considered successful if an audience is not moved to tears.

Burning with the historic resonance of national identity and culture, Fado was a product of early 19th century bohemia and derives its name from the Latin for fate, or fatum. By the early twentieth century, Fado music had become a fixture in the everyday life of Lisbon’s working class, as much a form of pleasure as to relieve the pain of their daily toil. The music of taverns, brothels and street corners, Fado reached its golden era in the first half of the 20th Century when the Portuguese dictatorship of Salazar (1926-1968) forced the performers to become professional and confined them to sing in the Fado houses.

Traditionally focused on the working class districts of Alfama and Mouraria, these melancholic strains of guitars, mandolins, and poetry have produced such internationally acclaimed fadistas as Amália Rodrigues, the true diva of Fado. Worshipped at home and celebrated abroad as the most famous representative of Portuguese culture, when she died in 1999, the country’s prime minister called for three-days of national mourning, such is the hold of Fado over the people of Portugal. Take a trip to Lisbon and surrender yourself to the music of the people and fall under the melancholy spell of Fado. See our pick of the top Fado bars in Lisbon or ask the Concierge for more details.

Amalia Rodrigues
Maria Ana Bobone

Casa De Linhares

Beco dos Armazéns do Linho 2, 1100-037 Lisboa
With a record of notable clientele including The Rolling Stones, Casa De Linhares attracts big-name Fado performers and serves up hearty Portuguese fare.

Parreirinha de Alfama

Beco Espírito Santo 1, 1100-222 Santo Estêvão – Lisboa
Fado aficionados swear by Parreirinha de Alfama as their favourite venue, no doubt because it’s owned by local Fado legend Argentina Santos and hosts some of the biggest names in the business.

Senhor Vinho

Rua Meio à Lapa 18, 1200 Lisboa
Owned by the legendary Fado star Maria da Fé, this cosy candlelit restaurant provides an intimate setting to hear performances from world-class fadistas.

Clube de Fado

Rua São João da Praça 86 – 94, 1100-521 Lisboa
One of the most celebrated and atmospheric places to hear Fado music in Lisbon Clube de Fado impresses with its ancient façade, vaulted ceilings and stone arches.

Páteo de Alfama

Rua de São João da Praça 18, 1100-520 Lisboa
Hidden away down a narrow street in one of the oldest districts in Lisbon, Páteo de Alfama promises an authentic evening’s Fado, accompanied by a feast of local food and wine.


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