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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Five of the Most Beautiful Bridges in Prague

Charming bridges you can't miss   |   June 2017

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From the historic Charles Bridge to the modern Troja Bridge, these bridges in Prague are distinctive and unique

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Bridges in Prague | Vltava River Prague © iStock/ Lenorlux

Prague may be known as the city of a Hundred Spires but it could just as well be the city of a Hundred bridges. As the Vltava River meanders through the historic town, it is crossed by a series of bridges, each of which have their own cultural or architectural charm. From the famous Charles Bridge and the historic Legion Bridge to the Art Nouveau Čechův Bridge and the modern Troja Bridge, these are the most beautiful bridges in Prague.

Charles Bridge

The most famous bridge in Prague is without doubt the Charles Bridge. Named after King Charles IV, for hundreds of years it was the only structure connecting the two banks of the Vltava River. Nowadays it’s a popular place for a romantic walk at sunset, when lanterns light up the stone walkway. Keep your eyes peeled because the pedestrian bridge is an engagement hotspot, with hundreds of proposals taking place on its cobbled path each year.

Čechův Bridge

Čechův Bridge is a remarkable example of Art Nouveau architecture. While it may be the shortest bridge across the Vltava, its structural and artistic significance is a lot greater than its size. The bridge features a distinctive green design with delicate festoon detailing. Grand pairs of columns stand guard at either end and are topped with bronze sculptures of winged torchbearers – figures that also appear on the bridge’s base. The structure, which links Letná Park with the Jewish Quarter, was named after Czech writer and poet Svatopluk Čech.

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Bridges in Prague | Charles Bridge © iStock/Andrea Zanchi
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Bridges in Prague | Troja Bridge © iStock/DaLiu

Legion Bridge

Combining neo-Baroque and Art Nouveau styles, Legion Bridge joins Lesser Quarter and the National Boulevard, via Střelecký Island (Shooter’s Island). Standing in place of the ancient Chain Bridge of Emperor Francis I, Legion Bridge features tall towers (former toll booths) on either side, with vehicles and pedestrians welcome to cross freely or stop off halfway at the beautiful island in the middle of the lake, which often hosts cultural events.

Palacký Bridge

Palacký Bridge is the third-oldest stone bridge still standing in Prague. An early example of caisson engineering, the distinctive bridge features seven bold arches made from coloured granite. It was originally decorated with sculptures of Czech mythology by Josef Myslbek, but following WWII these were moved to nearby Vyšehrad Park. The bridge has strong links with intellectuals from history – it’s named after Czech historian and politician František Palacký and was, according to legend, the bridge that Albert Einstein would cross every day as he commuted to work at the German University in Prague.

Troja Bridge

Open since 2014, Troja Bridge is the most modern of all the bridges in Prague. While most of the city’s bridges have a historic brick style, this contemporary build stands out with a distinctive white bowstring arch structure made from steel. Further adding to its contemporary aesthetic, it also lights up at night. For many locals, this bridge is a symbol of this historic city’s journey into the 21st century.

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