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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Five Places to See Along the Vltava River

Take a tailored cruise   |   June 2017

Bookmark This Article

Follow the flow of the Vltava River and uncover the charm of the Czech Republic

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Vltava River | Vltava River © iStock/KimmiCranes

The Vltava River is the longest river in the Czech Republic, and a trip along it is an eye-opening experience. As the river meanders across the country, it passes through rich forests, quaint Czech villages and historical towns that sit in the shadow of grand palaces like Hluboká Castle and Chateau Mělník. Whether you’re sailing or driving, follow the natural flow of the water from the UNESCO World Heritage town of Český Krumlov to the capital of Prague, and look out for these waterside highlights as you go.

Český Krumlov

Located in the South Bohemian region on the banks of the Vltava River, Český Krumlov is one of the most beautiful towns in the Czech Republic. Dubbed ‘pocket-sized Prague’, the town has held a place on the UNESCO World Heritage list for over 30 years thanks to its historic and architectural value. Overlooking this characterful town is the magnificent fairy tale-esque 14th century State Castle of Český Krumlov – a highlight for passing visitors – and the distinctive St Vitus Church, which dates back to medieval times.

České Budějovice

Just 25km down the river is the stunning riverside city of České Budějovice, which was founded as a royal city in the 13th century. There are a number of attractions in the town including the grand St Nicholas Cathedral, the colourful Baroque townhouses of Otakar II square and the 16th century Black Tower – climb it for incredible panoramic views over the town and river. České Budějovice is also the home of the Budějovický Budvar brewery, which produces the famous Czech beer Budweiser Budvar.

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Vltava river | Cesky Krumlov © iStock/Xantana
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Vltava River | Vltava River © iStock/Hanis

Hluboká Castle

A little further along the Vltava River lies the captivating Hluboká Castle. After serving as a guard castle for 13th century royals, the chateau was passed between a number of aristocratic families who carried out a series of Gothic, Renaissance, Baroque and Neo-Gothic reconstructions. The current building was modelled on Windsor Castle (the weekend home of the Queen of England) but hints from its previous designs can still be seen. Visitors can explore the castle and its rooms, or climb the lookout tower for striking 360° vistas.

Prague

Flowing through the centre of the city, the Vltava River is the lifeline of Prague and has given rise to some of the city’s most important historical sights, including Charles Bridge. As the capital of the Czech Republic, Prague is a hub of history, culture and leisure, and a trip the country isn’t complete without dedicating a couple of days to exploring the city’s many sights and attractions. A popular activity for visitors is a boat trip along the river, which flows past memorable sights such as the magnificent Prague Castle.

Mělník

After passing through Prague, the Vltava River flows on to the quaint riverside town of Mělník, where it merges with the Labe River. The highlight of Mělník is Chateau Mělník, which was the chosen home of many former Queens and Princesses of the Czech Republic. Visitors can tour the Renaissance palace and explore its rich art collections and extensive 14th century cellars. A tasting session of wine that’s produced at the chateau’s seven vineyards is a great way to round off a sightseeing tour.

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