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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Gourmet Gastronomy: Where to Shop for the Finest Foods in Lisbon

A foodie's guide to the city   |   April 2018

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Sample the very best Portuguese delicacies at Lisbon’s top delis and gourmet stores

Time Out Market Lisbon Foodhall © Time Out Market Lisbon

As a major destination for gourmet-minded travellers, Lisbon’s food scene has flourished in the past decade. Alongside its collection of award-winning restaurants, this vibrant city is also populated with fine food delis, markets and independent stores, all of which showcase outstanding Portuguese produce. If you’re wondering where to shop in Lisbon, set aside some time to explore these gastronomic spots and you’ll discover the finest Portuguese cheeses, flavoursome olive oil and delicious wine, along with some incredibly chic tinned goods.

Time Out Market

Less a shop and more a multi-sensory gourmet experience, it’s little wonder that Lisbon’s Time Out Market is on most visitors’ must-do lists. The Cais do Sodré venue has been a roaring success since its opening in 2014, and today houses 24 restaurants, eight bars and plenty of shops, as well as serving as a space for live music. Both locals and travellers have to been won over by Time Out’s commitment to showcasing the best eats in Lisbon, from hamburgers to seafood, in one place. It’s also home to many of the city’s best regarded and longest established market traders, so expect to see some of the finest fruit, meat and fish on display.


A relatively new addition to the eternally chic Avenida da Liberdade, JNcQUOI combines luxury fashion with gourmet goodies. Upstairs, an elegant restaurant serves a mix of Portuguese and international dishes to the city’s most stylish residents, whilst the DeliBar downstairs is a food lover’s dream. Sit at the marble bar and work your way through a superlative wine list and selection of charcuterie and seafood boards. The truffled ‘Ovos Rotos’ are death row meal material. Then, stock up on delicious morsels to take with you in the form of cheeses, fine teas and patisserie and macarons from Ladurée Paris.

Portuguese custard tarts ©iStock/RossHelen
CONSERVEIRA_22_© joanaviana

Conserveira de Lisboa

One of Lisbon’s most historic stores, Conserveira de Lisboa is an important part of Portuguese food history. This mesmerizing shop sells over 130 varieties of tinned fish, depending on the time of year. In operation since 1930, the family-run business chose to specialise in canned goods in the run up to World War II, figuring that these kinds of products would be easier to procure and export. Today, the store’s offering remains the same and includes three house brands; Tricana, Minor and Prata do Mar, the latter of which is exclusively Portuguese fish. Whether or not you’re a tinned fish fan, these charmingly old fashioned, brightly coloured tins are a hard-to-resist souvenir.

Cais Pimenta Rosa

A short walk from the Time Out Market, Cais Pimenta Rosa is a celebration of the best Portuguese produce. Enticingly laid out, the shelves are stocked with fabulous olive oil, preserves, wine and cheese, amongst other delicious offerings. There’s also beautiful tableware from Portuguese designers Bordalo Pinheiro and Vista Alegre. Stop by on a Friday or Saturday to participate in wine tastings, cooking workshops and live demonstrations.

De Castro

Part of the De Castro restaurant run by acclaimed chef Miguel Castro e Silva, diners can now take home some of the products enjoyed during their meal at the popular Praca das Flores eatery. Every product in store has been hand-picked by the chef, from an excellent wine selection to biscuits, cheese and meat, making it that much easier to create a restaurant-quality meal at home.


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