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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

A Guide to Downtown Market, Budapest’s Gourmet Destination

A culinary tour   |   August 2018

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Head to Downtown Market in Budapest to sample traditional Hungarian delicacies alongside fusion inspired bites

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Downtown Market Budapest | Poppy seed Bejgli © iStock/LaraMaroon

What was once a crumbling 19th century market hall, largely ignored by both locals and visitors, is now the centre of Budapest’s gastronomic goings-on. The Downtown Market, also known as Hold Street Market Hall, is steeped in history, but a modern refurbishment has restored it to its former glory. From an abundance of the freshest local farm produce to seriously appetising gourmet food stalls and the opportunity to try plenty of local recipes, Downtown Market should be on every food lover’s list when in Budapest.

The original Hold Street Market Hall first opened in 1891, when it was designed by Hungarian architect Győző Cziegler and built between Budapest’s Hold and Vadász Streets. The market was impressively large from the outset, home to 174 fixed stands in addition to 80 temporary stalls and room for 140 more stalls upstairs on the gallery level. Furthermore, Hold Street Market was also well regarded for its innovative facilities which included refrigeration rooms and separate toilets for men and women. During the course of its 127-year history, the market has been subject to several name changes, the likes of which include Count Klebelsberg Kuno Street and Rosenberg Couple Street, before returning to its original title in the 1990s.

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Downtown Market Budapest |Dried paprika © iStock/wanderluster
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Downtown Market Budapest |Great Market Hall Budapest © iStock/AndresGarciaM

After the fall of communism in Hungary, the market underwent a major refurbishment, designed to honour its heritage while also transforming it into a modern marketplace. Once again, the market was given a new name to complement its new identity: Downtown Market. The farmers’ market continues to be the heart of the establishment, and it’s where visitors can find displays of the finest regional produce and local specialities, such as Mangalica pork and Hungarian Grey Cattle beef.

Visitors to Budapest also flock to Downtown Market for the array of street food stalls which can be found on the gallery level. Carnivores will appreciate a trip to A Séf utcája, the deli and butcher shop eatery from Hungarian chef Lajos Bíró where diners can tuck into the likes of a hearty stew or Hungarian sausage sandwich. As well as local gourmet goodies, there’s also plenty of opportunity to sample dishes from further afield. Asian-influenced Steamboo is the brainchild of Hungarian actor Győző Szabó and serves up flavourful dishes prepared in a bamboo steamer. Additionally, award-winning Hungarian chef Tamás Széll takes charge of the kitchen in Stand25 Bisztró, where fine dining finesse meets hearty comfort dishes. Opt for the goulash soup or wild boar cheek stew.

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