At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Malta is taking on its Italian neighbours with indigenous grape varieties and fresh new wines. Discover everything you need to know in this guide to Maltese wine with expert Georges Meekers
Malta may not be an obvious destination for a wine tasting holiday, but the archipelago is rapidly becoming one of Europe’s most promising emerging wine regions. While the island’s wine producing traditions stretch back more than 2,000 years, recent years have seen a real boom in quality, thanks to the Mediterranean climate, rich soils and the work of local wineries like Delicata and Marsovin. With so many varieties on offer, the major challenge is prising them away from the locals. We speak to Delicata’s Georges Meekers, a wine expert and author of award-winning book, Wines of Malta – The Essential Guide about what makes Maltese wine so special.
Malta is enjoying increasing international attention as an emerging wine region. Why do you think this is?
Malta’s modern-styled wines are not only enjoyable to drink, they also carry an enormous curiosity. Firstly, they are scarcely available. Malta is the smallest independent wine-producing country in the world; the Maltese archipelago makes a droplet of the global wine ocean. What’s astonishing about Malta is that for the island’s small size, there’s an enormous selection of white, red and rosé wines to choose from, as opposed to just one or two wines, which is the norm in other larger wine regions overseas. There’s diversity and a Maltese wine for each occasion.
Delicata is one of Malta’s foremost wineries. What makes its wines stand out?
The international success of Delicata is testament to the fact that Maltese wine has transformed and is poised on the brink of success. Delicata has long advocated that Malta has a unique story to tell with its two native grape varieties. The winery also manages to craft fresh and modern-styled wines ranging from Chardonnay, Vermentino and Viognier to Sauvignon Blanc – which is particularly complicated to grow. The Delicata winery produces a selection of over 30 different Malta-grown wines in various styles to cater to preferences of foreign visitors and quality-conscious drinkers. A good number of these wines are in fact gold-medal winning red wines.
Can you tell us about the two native grape varieties grown in Malta?
The two indigenous grape varieties that are unique to Malta and Gozo have a lot of wow-factor thanks to their individuality. Both Girgentina (for white wine production) and Ġellewża (a red-skinned variety for reds and rosés) are Phylloxera resistant coastal grape cultivars. The vines are of indeterminate age, probably around 50 years old, and are often still dry-farmed and grown in the traditional bush method.
What would you say is Malta’s signature wine?
In earlier days, some were quick to single out Syrah as Malta’s red signature wine. Local Merlot is perhaps even more intriguing because of its undeniable delicious and special savoury quality. Then again, how about Maltese Sangiovese, Cabernet Sauvignon and Franc, or perhaps you could favour Carignan and Grenache, which are often found together in blends.
Can you recommend a couple of wines that are particularly special?
Malta’s quality wines are boutique wines. They are ready for prime time and produced in extremely small quantities that are hard to prise away from the archipelago. If forced to choose, I would recommend two wines made from the native Ġellewża grape variety, which is extremely rare and underrated. Delicata’s latest red wine specialty, released under the Medina brand, might gain fame as ‘the Pinot Noir of Malta’ one day for its nose of violets and broad palate of plum and cherry fruit, with an intriguing touch of liquorish. The other would be a delicately sparkling pink wine labelled as Delicata’s Ġellewża Frizzante, which brims with strawberry flavours and plenty of zing.
Delicata is not only Malta’s oldest winery, but it’s also family run. What are the values that drive the company?
Making great wines requires passion, perseverance and investment in craftsmanship. That’s the commitment of the Delicata family. The Delicata winery has made strides forward, which have not gone unnoticed by some of the world’s foremost wine critics. Perhaps it’s because Delicata is deeply rooted, or the fact that the team is always listening to stakeholders and customers. Recently, fourth-generation winemakers Mario, Michael and Matthew joined their father George Delicata at the winery’s helm. Together, they are poised to keep the Delicata legacy of crafting fine Maltese heritage wines alive.