At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Whether you’re spending it with family or hitting the clubs with friends, here’s how to ring in the New Year in Malta
Recently, New Year’s Eve in Malta has become synonymous with thrilling fireworks and bustling street parties which, unlike in many countries, are still free of charge. However, these massively popular events are actually new developments in the country’s history, having only been established within the last few years. Before, celebrating the New Year in Malta was a more casual affair, spent with family and often closely linked with food. That’s not to say that food and family doesn’t still play an important role – it most certainly does, with restaurants often packed out with generations of Maltese relations. It’s just that now there’s even more options for seeing in the New Year with a bang. Whether you plan to indulge in classic New Year’s Eve staples like Imbuljuta tal-Qastan, catch the Valletta fireworks or fancy staying closer to home with a range of delicious dinners and hip happenings at Corinthia Hotel St George’s Bay, here’s how to ring in 2018, Maltese style.
Let’s face it, you’re probably going to need a decent meal to set you up for celebrating New Year in Malta. Luckily, Maltese Christmas and New Year’s Eve dishes – with their convergence of North African, Sicilian and British influences – tends towards the hearty. Expect staples like brodu tat-tiġieġa (chicken broth), imqarrun il-forn (baked macaroni) and tiġieġa bil-patata il-forn (roast chicken and potatoes. For dessert, how about a traditional festive honey ring – known as a qagħaq tal-għasel – and, of course, a cup of strong coffee. Now you’re set. Try the menu at Corinthia St George’s Bay for a taste of all of the above, but be sure to book ahead to secure your table.
Considering that the history of pyrotechnics displays in Malta stretches back to the time of the Order of the Knights of St John, it’s difficult to believe that Valletta’s popular New Year’s Eve display was only launched in 2010. It’s since become the focal point of the national end of year celebrations, drawing huge crowds at key spots across the city. St George’s Square and the Valletta Waterfront are popular gathering points, and great places to take the temperature of the famed Maltese party spirit, as locals, expats and tourists come together for the countdown. There’s a free concert, too – last year jazz and brass bands met fusion DJs for a piece of truly inclusive scene setting.
The fortified town of Floriana, just outside Valletta, has been holding its New Year celebrations since 2010. Then, it proved so popular that it brought the town to a standstill, and in subsequent years the NYE blow out has become a much-anticipated part of New Year’s Eve in Malta. You can understand why – the town closes off St Anne’s, one of Malta’s busiest streets, for what is essentially one massive, buzzing street party. Our tip? Head down early and soak up the atmosphere, then move to the largest square in Malta, the Granaries, for the concert.
Another traditional festive staple is the Imbuljuta, a warming concoction that’s traditionally enjoyed on New Year’s Eve in Malta. The drink – you can think of it as essentially a luxe hot chocolate – is made from dried chestnuts, cocoa, tangerine rind, cloves and sugar and tastes like the last dregs of Christmas, which it kind of is. It’s also just the thing to fortify you for the evening ahead, as the usually mild daytime temperatures take a turn for the chill.
The fireworks are spent, the street parties are winding down, and people are filing home to sleep off their hangovers. Now’s the time for the truly dedicated to step up – this is New Year’s Eve after all. If you want to dance your way into 2016, the best place to go is St Julians, where the island’s nightclubs are generally concentrated. It’s generally agreed that the stamina-rich club hop their way through Paceville, St Julian’s dedicated clubbing and bar district, although on New Year’s Eve this might prove a little difficult. Many of the NYE events are ticketed and prone to selling out in advance, so be sure to do your research first.
Unfortunately, many Maltese traditions have been eroded by time. It was once customary to give gifts of money to small children on the first day of New Year in Malta. This was called I-Istrina, and was largely lost when the British influence popularized giving presents on Christmas Day. Likewise, superstitious people would often spread white lime on their thresholds to symbolise purity and a new beginning. However, nowadays you might get a few askance looks since this superstition generally died out in the 1930s.