At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
From its rich history and culture to the archipelago’s favourite dishes and drinks, here’s how to experience life in Malta like a local
The Maltese have seen half the world come and go on their little archipelago. From the Phoenicians, Romans and Greeks to the Sicilians, the famous Knights of St John, and the British, Malta has been a beguiling tourist destination for centuries, with many visitors choosing to settle here for good. For those that live here, there are a few things that set their experience apart, and make life on the archipelago that bit more special. From traditional Maltese food to historical and cultural sites, here’s how to experience the best of Malta, just like a local.
Many working Maltese skip a sit-down breakfast, preferring instead to have a sweet tea, coffee, or a pick-up-and-go pastizzi, which are available from almost every village shop on the island. Similar to a mini-Cornish pasty, often filled with peas, ricotta or spinach, the only item that proves as popular is gbejna – the cheese of Malta. Made of sheep’s milk and eaten fresh with few accompaniments (at most, some pepper, herbs or vinegar), it’s best followed up with some fresh seafood or one of Malta’s delicious desserts. Among the almond cakes, cannoli and honey rings, the best ones usually play on baklava, and are often served with ice-cream.
If you’re at a beach, a pool or in a shaded piazza, the chances are you’ll never be far from a ruggata tal Lewz. Often created to a grandmother’s recipe, the ingredients include water, sugar, cinnamon, cloves and lemon, as well as almond and vanilla extracts. If you see a drink that looks a little like iced tea, you’re probably looking at a chilled glass of kinnie. Based on ingredients from an 18th century Maltese medicinal drink, its mix of anise, ginseng and other herbs can be drunk straight or as a mixer with alcohol. Neither compare, however, to the omnipresence of Cisk beer. Bottom-fermented and served at almost every bar on the island, it’s easily the most popular lager around.
It’s hard to set foot in Malta and not hear about the Knights of St John. The Order came to the island in 1530 and built the capital city, Valletta, which is now a UNESCO World Heritage city. Full of Baroque beauties and gorgeous gardens (like the Upper Barrakka), some of the greatest highlights on the island are its palaces, such as Palazzo Parisio in Naxxar and Palazzo Vilhena in Mdina. Elsewhere, some of the world’s finest mosaics can be found at the 1st century BC Domus Romana. Local history is part of everyday life here, and something that visitors should at least have some knowledge of if they want to strike up conversation with local residents.
There are over 350 churches on an island that covers 122 square miles, and each one hosts masses throughout the week. Most of them are evocative scenes of delicate sunlight, heavenly choirs and wafts of incense, but they hardly compare to the highlight of the year: the feast of the Shipwreck of St Paul. Celebrated on 10th February, each year it sees splendid processions, lots of merriment and parties throughout the streets of Malta.
One of the biggest celebrations in Malta is Victory Day on 8th September, which marks three important moments in Maltese history: The Virgin Mary’s birth; the end of the Great Siege of 1565; and the day the Italian navy surrendered to the British during WWII. The Victory Day regatta taking place in the Grand Harbour is a must-see for visitors around this time. Alarme, a re-enactment of Malta’s rebellion against Napoleon in 1800, is well attended by both visitors and locals on the third Sunday of most months, and Notte Bianca is an important festival for locals. Usually falling in October, the festival includes musicians, dancers, food stalls, street performances and all-night-open museums.
Malta enjoys very mild winters, with rock-bottom temperatures usually falling around 13 degrees Celsius. Summers are very sunny, with 12 hours sunshine on average, as are spring and autumn, unless the Scirocco wind hits the island. These balmy temperatures mean that many locals spend much of their free time out on the water, whether that means swimming in the sea, sailing around the islands, or enjoying high-octane water sports. Chartering a local yacht is the ideal way to experience this element of local life; combining peaceful beaches, scattered off-islands and fantastic historical sites, the island is dubbed an “open-air museum” for good reason. Visit St Paul’s Island, St Julian’s Harbour, or the fishing harbour of Marsaxlokk, located on the south of the island. Nearby Gozo is gorgeous, too, as is the Blue Lagoon, which has some of the best swimming spots for miles around. Should you wish to explore any of these places for yourself, chartered yachts can be delivered to the jetty at Corinthia St George’s Bay.
The official languages of Malta are Maltese and English, so remember to never assume that the Maltese speak Italian. Unusual in many senses, Maltese is the only European language in the Afro-Asiatic family and is strongly influenced by Libyan and Tunisian Arabic. Its grammatical rules were passed down for centuries verbally, only being defined and written down in the second half of the 19th century. Try to learn a few words to throw around in the market, like “Kemm jiswa dan?” (“how much is this?”) and “Tghid mhux hekk”, (which roughly translates to “You’ve got to be kidding me!”).