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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

How to spend the Perfect Valentine’s Day in Prague

Ideal for coupled-up travellers   |   June 2016

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Spending Valentine’s Day in Prague? Here’s how to make sure it’s a memorable one

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Valentine’s Day in Prague | Charles Bridge © Courtyardpix/iStock

With its sprawling parks, historic monuments and surfeit of excellent restaurants, Prague is an obvious choice for loved up couples searching for a bit of old world romance. This is especially true on Valentine’s Day, when the February air is still crisp, there’s the chance of snow and, with the summer crowds still months away, you can truly make the city your own. Now, with the atmospheric setting sorted, you need to decide how you’re going to spend the perfect Valentine’s Day in Prague. From champagne-fuelled breakfasts and gift shopping in the Lesser Town, to a promenade across the Charles Bridge and a Michelin-starred dinner at La Degustation, here’s how to spend a romantic Valentine’s Day in Prague.

Breakfast at Café Lounge

Begin your Valentine’s Day in Prague with a decadent breakfast at Café Lounge. This art nouveau-style café in the Lesser Town is a favourite among locals, with an excellent breakfast and brunch menu. Opt for speciality coffees and pancakes, and, seeing as it’s a special occasion, a glass of champagne is only right, right? We like the look of the Pierre Gerbais Cuveé de Réserve. Just be sure to book ahead.

Romantic stroll through Petřín Park

Suitably fortified, and perhaps a little tipsy, take a short walk to Ujezd Street, also in the Lesser Town, to catch the funicular. Pull close for warmth as it rattles through the park, to the top of Petrin Hill. Once at the summit, lovers can enjoy sublime views across the city from the Lookout Tower. Indeed, the tower was based on that other romantic icon, the Eiffel Tower. On the way back down, be sure to take in the monument to the Czech-born Romantic poet, Karel Macha. Reciting a section of his epic poem “Máj” in the original Czech is entirely optional.

Linger on the Charles Bridge

After stopping for a bite to eat at Piano Nobile in Petrin Park, it’s time to track down that special Valentine’s gift. The main shopping district can be found in the Old Town on the other side of the river, which means an excuse to walk across that famous Prague landmark, the Charles Bridge. Lined with 30 Baroque statues, this 14th century crossing joins the Old Town with the Lesser Town and offers exceptional views of Prague and the Vltava River, particularly as the sun begins to set.

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Valentine’s Day in Prague | Le Degustation 4 © Le Degustation
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Valentine’s Day in Prague | Le Degustation 3 © Le Degustation

Go shopping in the Old Town

Generally, boutiques and smaller, more individual shops are clustered around the streets near Wenceslas Square. However, the leafy (and aptly named) Paris Street will probably be your destination if your tastes run to international designers. Oh, and a little hint: Prague is famous for its garnets, and you’ll find no shortage of jewellers stocking pieces made with these semi-precious stones.

Dinner at La Degustation Boheme Bourgeoise

Valentine’s Day in Prague wouldn’t be complete without a romantic dinner, and we heartily recommend booking a table for two at La Degustation Boheme Bourgeoise. Located in the Old Town, the Michelin starred restaurant has a menu inspired by 19th century Czech dishes and offers an 11-course tasting menu with wine pairings. Perfect for that Valentine’s splurge. Finally, head to the cosy hangout Bar and Books, where high-end libations will fuel you well into the early hours – what better way to round off your Valentine’s Day?

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