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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

In Search of the Prague Golem

Behind the myth   |   June 2017

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For myth lovers and legend hunters, there is a tempting Golem trail to follow

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Prague Golem | Skyline 3 © OnTheWind/iStock/Thinkstock

What is it that makes Prague special? Its many medieval turrets? The views from the Charles Bridge? That beer is often cheaper than water? Well, yes. But all that pales in comparison to the fact that Prague is home to an ancient, vengeful, and mythical (…or is it?) monster.

A local legend dating back to the 16th century, the Prague Golem stems from Jewish mysticism, and the story is native to Josefov, the city’s historic Jewish quarter. A mysterious, shadowy creation who many claim really walked the Earth – and might still be lingering in Prague landmarks – the Golem myth has captivated this city for the last 430-odd years.

The History of the Golem Myth

For some people, the Golem is a hero. For others, he’s a monster. But in Prague, the Golem myth represents the strength of the Jewish people in defending themselves against anti-Semitic attacks.

Many trace the origins of the Prague Golem to 1580, when Rabbi Judah Loew ben Bezalel was leader of the city’s Jewish community. In the face of violent threats to his people, Rabbi Loew was supposedly endowed with the terrifying power to create life, and in so doing, he conjured up the fearsome Golem.

Formed out of clay from the banks of the River Moldau, the Golem grew hair and fingernails and came alive when a divine message was chanted, and a sacred inscribed tablet was placed within his mouth. A huge, shadowy figure who many say was granted powers of invisibility, he stalked the quarter’s streets at night, foiling evil plots – and saving those who were under threat.

But the story also has a darker ending: in many versions, the Golem turns to violence, and has to be destroyed before he himself becomes a force of destruction.

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Prague Golem | Golem Statuettes © Enrico/Flickr

Prague Landmarks on the Golem Trail

It’s been a long, long time since anyone has claimed to see the Golem stalking the streets of Prague. But for myth lovers and legend hunters, there are some important Prague landmarks to discover.

The first and most essential location is the Old-New Synagogue. A petite, gabled building that happens to be the oldest active synagogue in Europe – and one of the most important locations in Judaism, full stop – it’s also supposedly where the Golem’s remains were left, with some claiming that an outline of a large body can still be seen on its attic floor. Unfortunately, the attic is off-limits to visitors – but isn’t it best to leave some of the mystery intact?

Another main stop on the Golem tour of Prague is the atmospheric Old Jewish Cemetery, where Rabbi Loew’s grave can be found amongst the crooked and weather-beaten gravestones. Visitors leave pebbles to commemorate the deceased.

Several other landmarks around the city hint at the pervasive myth of the Prague Golem. One popular stop on the Golem trail is a statue of Rabbi Loew, which can be seen today in front of the city hall, after having been removed during WWII. Additionally, a statue depicting Kafka riding on the shoulders of a giant, faceless Golem can be witnessed in Prague’s Old Town.

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Prague Golem | Skyline 2 © RudyBalasko/iStock/Thinkstock

The Golem Legend in Pop Culture

Beyond the history and the landmarks, though, visitors to Prague will notice that the Golem legend is ubiquitous. Based on a mid-century film about the Golem, these days the figure looks less like the giant from the original myth and more like, well. . .a mud monster. Figurines of this Golem are sold throughout Prague, while restaurants, hotels, and other locations around town are named in his honour.

The Golem has also appeared in a number of pop culture works – everything from the Pulitzer-winning The Amazing Adventures of Kavalier & Clay by Michael Chabon to serving, supposedly, as inspiration for Gollum in the Lord of the Rings series. Real or not, it’s hard to deny the pervasive power of the Prague Golem – even 400 years on.

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Prague Golem | Old New Synagogue 1 © mskorpion

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