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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Inside the Presidential Palaces of Malta

Take a peek inside   |   July 2017

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Some of Malta’s most impressive palaces are the presidential ones. Lined with antiques and priceless beauties, here, we peek inside them

Presidential Palaces | Grand Masters Palace one © Malta Tourism

Home to an array of palaces, Malta possesses a vast and varied heritage. Beneath the baroque spires, crenelated walls and tall belfries, the archipelago’s most impressive estates are stuffed with enough antiques to fill a large museum. Amazingly, many of these grand palaces are still in use by the Maltese government. The Prime Minister has Girgenti Palace and Villa Francia, the Ministry for the Environment has Casa Leone, and the Ministry for Foreign Affairs is based in Palazzo Parisio. The most remarkable palaces, however, remain in the President’s hands. Scattered all over the country, here we take a look inside Malta’s most illustrious estates.

San Anton Palace

Built by a knight of the Order of St John in the scenic town of Attard, San Anton is the official residence of the President, located very close to Corinthia Palace Hotel and Spa. Visitors love the Chapel of Our Lady of Pilar, which flashes in dozens of golds, oranges, yellows and blues, and contains whirlwinds of playful putti. However, the real show-stopper is the garden. Full of fountains, ponds, ducks, peacocks, roses, araucarias, busts, hedges, citrus trees and even turtles, many a sunny afternoon can be whiled away here. Try to visit the kitchen garden on one of its open-days.

Grand Master’s Palace

Much more lavish than San Anton, the Grand Master’s Palace functions as the President’s official office. Full of rare artworks, from the fresco cycle that depicts the Great Siege of 1565 to a rare painting of Queen Elizabeth II as Queen of Malta, the State Apartments are an incredible sight to behold. Whatever you do, don’t leave without viewing either the Gobelin tapestries or the armoury. The latter is a feast of pageantry, showing everything from European parade armour to deadly Ottoman weapons.

Presidential Palaces | San Anton Gardens thirty two © Malta Tourism
Presidential Palaces | Grand Masters Palace ten © Malta Tourism

Verdala Palace

Overlooking Buskett Gardens and surrounded by a quarried ditch, Verdala Palace is the official summer residence of the President. Throughout its tall halls, guests may spot chessboards carved into the stone by bored French officers (imprisoned there during a Royal Navy blockade), as well as macabre torture chambers in the bastioned towers. Outside, it’s obvious that the palace’s milestone has been lopped off. Allies mutilated it during WWII in the hope that the Germans would get hopelessly lost when trying to conquer the island.

Parisio Palace

Whilst not technically a presidential pad, Palazzo Parisio was once Napoleon’s residence and now houses Malta’s Foreign Office. It didn’t always have such a grand history, however. Once tenanted by almost a hundred people, before becoming a Post Office, (complete with a ground-floor livery), it’s incredible that so much of its neoclassical beauty survives. Highlights include the flamboyant Ball Room, solid marble staircase, the Cippi of Melquart (a Phoenician god), the gilt opulence of the Music Room, and oil paintings by the Maltese master, Mattia Preti, which are older than the palace itself.


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