At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Step back in time and experience the history and culture of the Three Cities of Malta: Vittoriosa, Senglea and Cospicua
Vittoriosa, Senglea and Cospicua, known as the Three Cities of Malta, are pieces of living history kept alive by hundreds of years of preservation, and the occasional miracle. The fortified cities sit like a trio of villages in the heart of Malta’s historic centre, directly across the Grand Harbour from Valletta. Vittoriosa and Senglea take over two parallel peninsulas facing the capital, while the third, Cospicua, is located to their south. Visually striking and historically significant, they’re the ideal places to delve deep into Maltese culture. If you’re planning a trip to the archipelago, follow this insider’s guide to the Three Cities of Malta and let these ancient towns capture your imagination.
The fortified city of Vittoriosa is one of the oldest in Malta. Often referred to as ‘the cradle of Maltese History’, the fortified city is famed for being the first home of the Knights of the Order of St John, who settled on the island in 1530. As such, it contains some of the most historic palaces, churches and noble homes in Malta. The city, which sits on a narrow peninsular stretching across the Grand Harbour, was originally called Birgu, but was renamed Vittoriosa (meaning victorious) following the Great Siege of 1565, to commemorate the role it played in the defence of the island.
Instantly recognisable from sea and land, Fort St Angelo sits on the tip of Vittoriosa’s peninsular. An important part of Malta’s military heritage, the fort stands guard over the Grand Harbour, playing an essential role throughout history as protector of the island. While the building, which was once home to the Grand Master of the Order of St John, is currently closed, visitors can still take in the exterior of this imposing structure.
Another must-see site in Vittoriosa is the Inquisitor’s Palace. Originally built as a courthouse in the 1530s, it became the seat and home of the Inquisitors for over 200 years. History buffs can tour many beautifully restored rooms and original cells within the palace, some of which still contain carvings made by the prisoners. The building is also home to the Museum of Ethnography, which is dedicated to Maltese religion and culture.
On Vittoriosa’s waterfront is the island’s largest museum, the Malta Maritime Museum. Charting Malta’s 7,000-year seafaring history, the museum showcases a wealth of unique artefacts, such as a giant four-tonne Roman anchor belonging to the Knights and a number of ancient Maltese boats.
St Lawrence Church is one of Malta’s most historic surviving churches. Designed in the Roman-baroque style by architect Lorenzo Gafa in the late 1600s, it served as the church of the Order of St John until St John’s Co-Cathedral was opened in Valletta in 1577. Inside, visitors can discover a captivating interior filled with colourful paintings, beautiful statues and a giant Latin cross, and a small but intriguing museum. If visiting in August, make sure you catch the annual Feast of St Lawrence, one of Malta’s colourful religious festas.
Cospicua is the largest of the Three Cities of Malta. Originally known as Bormia, the city was awarded the name Cospicua (meaning conspicuous) by the Knights in honour of the brave people who inhabited it during the Great Siege. While much of the city was destroyed during numerous battles over the course of Malta’s tumultuous history, it has been proudly rebuilt and visitors can explore a series of charming, winding streets studded with historical and cultural sites. A more modern Cospicua can be found along the coastal part of the city, where the old dockyard is being redeveloped into a beautiful marina.
One of the highlights of Cospicua for most visitors is The Church of Our Lady of the Immaculate Conception. Many people consider the collegiate church a miraculous site after it survived WWII, a battle that flattened most of the city around it. Nowadays, it’s filled with exquisite works of art, including a stunning painting of The Madonna and Child by Italian painter Polidoro Veneziano, which rests above the high altar.
Another major landmark is the defence fortifications on the edge of the city. Visitors can discover two sets: the Firenzuola Fortifications, which were built around the Three Cities of Malta in 1638; and the more localised Cottonera Lines, which surround Cospicua and were introduced in 1670. It’s thanks to these walls that the cities didn’t endure further damage during Malta’s many battles, so they’re an integral part of the island’s history.
Senglea is a small, fortified city on a peninsular parallel to Vittoriosa. A pedestrian bridge connects it to its larger neighbour and two grand forts – Fort St Michael and Fort St Angelo – stand guard either side of the city. Unlike the other Three Cities of Malta, Senglea escaped from the Great Siege relatively unscathed, thanks to protection from the forts. The city was renamed from L’Isla (meaning ‘the island’) to Senglea, after the man who fortified it in 1551, Grand Master Claude de la Senglea. It’s also commonly known as Citta’ Invicta (the invincible city). However, Senglea’s luck unfortunately ran out during WWII, when a staggering 75% of its buildings were damaged. In the years since, many key sites (such as the Our Lady of Victories Parish Church) have been restored to their former glory.
When it comes to beautiful views of Valletta, there’s no better viewpoint than Safe Haven Gardens at Senglea Point. From the stone bastion lookout point (known as Il-Gardjola) at the head of the gardens, visitors can enjoy stunning panoramic vistas over the Grand Harbour, with the capital rising up out of the water.
Senglea is also home to the Our Lady of Victories Parish Church, not to be confused with the Our Lady of Victories Church in Valletta. The parish church, formerly known as the Basilica of Our Lady of Victories, was built following the Great Siege and is dedicated to the Nativity of the Virgin Mary. It’s famed for its beautiful interiors and precious works of art, such as a treasured wooden statue of the Virgin Mary.