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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

How to Live Like a Local in Budapest

Discover the real Budapest   |   December 2018

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Everyone knows that Budapest is a beautiful city, but to really get the best out of your trip, visit the lesser-known local haunts

St Stephen Basilica © iStock/VitalyEdush


The late celebrity chef Anthony Bourdain, having been well prepared for the beauty of Budapest, was nonetheless surprised at its magnificence. “They said that of course, Budapest is beautiful,” he remarked. “But it is almost ludicrously beautiful.” Anyone who’s visited the Hungarian capital would agree. It’s a city with 19th-Century elegance, beautifully blended with Baroque, Neoclassical and Art Nouveau architecture. Like all cities, it has two faces: one for visitors, and another richer and more interesting one for its inhabitants. Fortunately, the latter is very easy to access. Follow our guide to experience Budapest like a local.

Sample Hungarian Cuisine

A Budapestian will always avoid the “tourist menus” advertised at restaurants and cafés throughout the city. Most opt instead for the delicious and very reasonable “daily menus”, which generally include a bowl of thick, piping hot soup followed by a meaty casserole or paprika-laden goulash. For a snack, try a rich, deep-fried lángos (a type of Hungarian fried bread), found fresh in most foodie haunts across the city.

Speak the Local Dialect

To really live like a local in Budapest, it’s essential to learn a few Hungarian phrases. English is widely spoken across the city, but Hungarian is the mother tongue. A Finno-Ugric language, Hungarian has 13 million native speakers not only in Hungary but in Romania, Serbia, Croatia, and several other countries. It’s been called Europe’s most complex language, but ignore its reputation for being notoriously difficult to learn. Pick up a handful of key words to navigate the city. “Szia” (pronounced “si-uh”) for “hello” and “köszönöm” (pronounced “ku-su-num”) for “thank you” is a good start.

Budapest © iStock/focusstock
Szechenyi thermal baths © iStock/Remedios

Take a Bath

The Romans were attracted to the land that is now classed as Budapest in the 1st Century AD, because of its natural thermal springs. The arrival of the Ottoman Empire in the 16th century renewed and revitalised that culture, and by 1934 Budapest was rightly recognised as “The City of Spas”. Every Budapest bathhouse taps into a different spring, which means each is slightly different. The most famous is the Széchenyi Baths, which is one of the largest bathhouses on the continent and recognisable for its grand neo-Baroque interior. To sidestep the tourist trail, however, seek out the city’s smaller baths, such as Király, and take a dip just as the locals do.

Browse the Farmers’ Market

Visitors to the Hungarian capital almost always go to the Great Central Market Hall – which is hardly surprising, given its impressive repertoire of fresh, delicious produce and souvenirs. However, in the spirit of living like a local in Budapest, visit the quirky Szimpla Kert on a Sunday instead. A quick jaunt from Corinthia Hotel Budapest, it’s one of the city’s oldest ruin bars and on Sundays, it transforms into a bustling market. Browse the organic food produce, or relax with a drink while perched, naturally, in an old bathtub.

Wander along Pozsonyi Avenue

Újlipótváros is an arty neighbourhood in Budapest’s 13th district, which means it’s a little further from the centre than most visitors are willing to venture. However, it’s worth the trip for Pozsonyi Avenue, which is lined with cafés and restaurants and was a home to writers and actors between the wars. Choose a gelato from the extensive selection at Cioccolatte or a kick back with a coffee at trendy Ébresztö and soak up the unique village atmosphere, just as a local in Budapest would do.

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