At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Discover these charming pubs and their rich histories
From the oldest public houses in the capital right through to those with a story or two in their walls, here are the most fascinating places to stop for a pint in London.
Not only one of the oldest pubs in London, but also one of the hardest to find. You’ll locate this historic gem only once you’ve discovered the narrow (and very easily-mistakable) passageway between 8-9 Hatton Garden. But your navigational prowess will be well and truly rewarded once you step inside. It’s rumoured that Queen Elizabeth I once danced around the tree in the garden and although it’s unlikely you’ll see any royalty upon your visit, the art-adorned walls and fabulous range of ales will keep you occupied all evening.
Just off the main drag of Fleet Street, lies this traditional public house. Re-built after the Great Fire of London in 1666, this tavern has gone on to host an array of famous faces. In fact, the likes of Sir Arthur Conan Doyle and Charles Dickens were known to be regular patrons. Pull up a pew by the crackling fire to enjoy the cosy atmosphere, just as these legends once did.
Albeit not strictly a pub, but we didn’t want you missing out on London’s oldest wine bar. Especially because it’s just steps away from Corinthia Hotel London. This 19th-Century bolthole, complete with flickering candles and traditional décor, is the perfect place to enjoy a good glass of wine before heading off to the nearby theatre district. You won’t even be bothered about the ‘no beer, no spirits’ policy when you are sipping on a Pinot Noir and getting stuck into one of their much-acclaimed cheese platters.
There are no prizes for guessing what establishment this vast building used to be. For a grand total of 87 years The Bank of England used to operate from inside these walls. It’s now been transformed into a public house and restored to its former glory. The interior is rather impressive for tourists and locals alike: think grand chandeliers and huge paintings.
Riverside pubs are rather commonplace in London, after all, the iconic Thames River is one of the city’s most famous sights. However, this watering hole can lay claim to being the site of London’s oldest riverside pub. In the 16th-Century it was called “The Devil’s Tavern” because of its, shall we say, interesting clientele. Today you’ll find a much friendlier brunch propping up the bar, locals from the London Borough of Tower Hamlets.
A short walk away from the iconic skyscrapers and bustling streets of Canary Wharf, you’ll find this small but very inviting tavern. With a history that spans almost 500 years and a view that overlooks the pebbly beach that saw Sir Walter Raleigh off on his third voyage to the New World. More recently, the likes of David Cameron and Stephen Fry have been spotted inside, and of course co-owner Sir Ian McKellen makes a regular appearance.
The Churchill Arms has been a pub since 1750 and was a regular haunt for Winston Churchill’s grandparents in the 1800s, hence the name. As well as its history, another lure of this iconic public house is its incredible external displays. In the summer, you’ll find the entire façade adorned with blooming flowers and come Christmas time, these are replaced by an epic festive display. In 2018, the pub was covered with a total of 97 trees and 21,500 fairy lights.
If you’re looking for a pub that’s brimming with personality, right in the heart of London, then The French House will do the trick. Expect the hustle and bustle to spill onto the pavements outside this watering hole, but be sure to locate a seat inside to enjoy a hearty meal alongside a traditional pint. It was commandeered as Charles de Gaulle’s office during World War II and it sounds like a fabulous place to work if you ask us.
Just a short walk from Trafalgar Square and Covent Garden, this is the ideal place for a sightseeing interlude. You can combine recreation with education by visiting the Sherlock Holmes exhibition upstairs. And the best news is that it’s literally just across the road from Corinthia London, so you won’t have to venture far to get back for a restful night’s sleep.
Wander around the corner from The Sherlock Holmes and you’ll discover this gem – the only pub in London to be in two halves. It was the 1730s when the buildings were first erected, but in 1998 a remarkable thing happened when the Ship joined forces with the Shovell across the road. We’d suggest having a pint on both sides to say you’ve had the full Ship & Shovell experience.