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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

A Luxury Guide to St Petersburg

Discover our favourites   |   June 2017

Bookmark This Article

Live a life of opulence for a weekend with this essential guide to St Petersburg

Luxury Guide to St Petersburg | Museum Gallery © Faberge Museum

Ever since the Tsars ruled Russia, the country has carried an air of opulence. St Petersburg, with it many regal palaces, is considered one of the grandest cities in the world, home to all manner of luxury experiences. From ballets at the illustrious Mariinsky Theatre to Imperial Eggs at Fabergé Museum and relaxation time at Russian bath houses, uncover a life of opulence with our luxury guide to St Petersburg.

Fabergé Museum

Fabergé is one of the most historic jewellery houses of all time. The Russian company is most famous crafting elaborate jewel-encrusted Imperial Easter eggs for many of the country’s greatest Tsars including Alexander III and Nicholas II. Get a glimpse into a world of regal opulence with a trip to Fabergé Museum, where nine of the original ‘eggs’ are housed. As well as gazing at artefacts such as the famous First Hen Egg, visitors can discover a huge collection of over 4,000 priceless pieces of jewellery and artworks. Corinthia Hotel St Petersburg offers a special Fabergé package during which guests can enjoy a private tour of the museum.o dance.

Luxury shopping

While museums are great for window shopping, St Petersburg also has an excellent luxury retail scene. Department store DLT offers an excellent opportunity to browse a range of international brands under one roof, such as Alexander McQueen, Dolce & Gabbana, Chloe, Stella McCartney, Tom Ford and Burberry. The store offers VIP services like personal styling to help style-savvy visitors get re-fresh their look. If you prefer standalone boutiques, discover leading fashion labels such as Louis Vuitton and Prada on Bolshaya Konyushennaya, Chanel on the illustrious Nevsky Prospect and local Russian designers such as Natali Leskova on ul Voskova.

Luxury Guide to St Petersburg | Russian eggs © iStock/TaiThan

Mariinsky Theatre

No luxury guide to St Petersburg would be complete without mentioning Mariinksy Theatre. For more than two centuries, the grand theatre has hosted the world’s greatest ballerinas, opera singers and musicians. Book tickets to a top Russian opera or ballet, where the best seats can be found in the central stalls and boxes. For the ultimate experience, book the grand Royal Box at the centre of the theatre, which can seat up to 30 guests, or a VIP pair.

Fine dining

Living up to its grandiose reputation, St Petersburg is filled with magnificent restaurants. For local cuisine at its best, head to Palkin, a historic restaurant known for its immaculate décor and presentation. In opulent settings fit for a Tsar, diners can enjoy fine Russian fare under the light of chandeliers and candlelight. Follow in the footsteps of esteemed guests such as the late Fyodor Dostoyevsky and sample the restaurant’s traditional Russian delicacies and modern French dishes Sterlet Sturgeon Baked in White Wine and Guinea Fowl A La Russe. Closer to home, Imperial Restaurant at Corinthia Hotel St Petersburg offers Mediterranean cuisine with Sicilian flair in elegant settings overlooking Nevsky Prospect.

Russian bath houses

For a truly indulgent pampering experience, visit one of St Petersburg’s lavish bath houses, or ‘banyas’. Degtyarniye Bani is a modern spa-style bath house which offers one of the most exclusive banya experiences available. Book into the Russkaya parnaya (Russian steam room) where you can also enjoy a range of treatments such as herbal massages. For a more historical experience, visit Yamskie Bani, which was, according to legend, a favourite of Vladimir Lenin.


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