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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

How to Make the Most of Summer in St Petersburg

A host of activities for the near-24 hour sunlight   |   January 2019

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From leisurely strolls around a historic botanical garden to a late night Georgian feast

Morning at St. Nicholas Cathedral © iStock/yulenochekk

Thanks to its proximity to the North Pole, St Petersburg enjoys almost 24 hours of daylight for two months of the year. Famously celebrated with the city’s White Nights events, visitors can also use the extended daylight hours to further explore the city. Whether it’s a boat trip to a historic palace, sundowners on a rooftop with fantastic city views or a late night Georgian feast, here’s how make the most of summer in St Petersburg.

Take a hydrofoil to Peterhof Palace and Gardens

A fabulous way to see both the sights of Neva River and the famous Peterhof Palace, the hydrofoil service delivers visitors to what’s often described as the ‘Russian Versailles’ within half an hour of St Petersburg’s city centre. With a service that runs daily from 10am to 3am, there’s plenty of time to visit this gilded landmark and its beautiful gardens. Originally built at the start of the 18th century, the palace and its surroundings were severely damaged during World War II, and the site has been subject to scrupulous restoration ever since. There are few better ways to spend a long summer day than leisurely wondering through the Upper Gardens, or taking a moment to cool off near the famous Samson Fountain.

Stroll through The Botanical Garden of Peter the Great

A bubble of peace and greenery that can be found close to Petrogradskaya Station, The Botanical Garden is at its loveliest during the height of summer. Originally built for Peter the Great as place to grow healing herbs, the site now includes a museum, expansive park and plenty of walkways. Featuring an intriguing showcase of plants from all over Russia, while away an afternoon dipping in an out of the greenhouses, which are home to some stunning giant water lilies as well as other tropical blooms.

View of the Peterhof Grand Palace © iStock/Leonid Andronov
Traditional Georgian stew © iStock/mikafotostok

Check out what’s on at Loft Project Etagi

One of the city’s largest exhibition spaces, Loft Project Etagi has brought a new lease of life to the former Smolinsky Bread Factory. There’s plenty to keep visitors occupied here, from numerous exhibitions and interesting stores to a beauty salon, but it’s the rooftop summer terrace that shouldn’t be missed. An ideal spot to watch the sunset over the city, enjoy a few drinks and perhaps a bite to eat as the light fades.

Enjoy late night Georgian cuisine at Khochu Kharcho

Not only does Khochu Kharcho excel at serving authentic and filling Georgian fare, but it’s also open 24 hours a day, making it a natural pit stop for revellers making the most of St Petersburg’s long summer nights. The restaurant is famous for its Megrelian cuisine, which originates from the western Georgia province of the same name, and is typically spicy and flavourful. Whatever time of the day you visit, diners will find it hard to resist the moreish khachapuri (stuffed cheesebread) along with the namesake kharcho dish, a richly spiced lamb broth with rice and vegetables.


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