At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Steeped in 7,000 years of culture and history, Malta and Gozo are home to many myths and legends. These are some of the most enduring Maltese myths
With over 7,000 years of history behind it, it’s hardly surprising that Malta has birthed the odd legend or two along the way. Malta and its islands on the Maltese archipelago have logged appearances in Homer’s Odyssey and The Bible, and the mainland itself has even been proposed as the site of Atlantis. Perhaps it has something to do with the fact that history can be traced back further here than almost anywhere else – even Egypt – with some of the oldest and best-preserved Megalithic temples found on the island. Whatever the reason for the proliferation of Maltese myths and legends, one thing’s for sure – they’re not going to fade any time soon. From St Paul’s Shipwreck to the island of Ogygia and the Il-Maqluba sinkhole, here are some of the most enduring yarns Malta has to tell.
Located just 80 metres off the coast of Mellieħa is Selmunett, also known as St Paul’s Island. According to The Bible, in 60 AD Paul the Apostle – who stood accused of religious rebellion – was on the way to Rome to appeal to Caesar when his ship was caught in a storm. The ship was wrecked on the Maltese island and Paul was able to swim to safety. According to the story, it was Paul and his missionaries who brought Christianity to Malta, and there is some supporting evidence for this – it was one of the first Roman colonies to convert.
It is often posited that Gozo is the legendary Ogygia, the island home of the nymph Calypso. In Homer’s epic poem, The Odyssey, this is where Odysseus was shipwrecked and ultimately held captive by Calypso for seven years. A widely held local legend, a number of historians also seem to back up the assertion, including Greek historian Callimachus. The cave where Odysseus is thought to have been held captive is known as Calypso’s Cave, and it overlooks the Ramla l-Ħamra beach.
Neither Biblical, nor classical in origin, the Maltese myth attributed to the il-Maqluba sinkhole is nonetheless a compelling one. Il-Maqluba, meaning the upside down, or upturned, is a geographical wonder with a perimeter of 300 meters, said to have been caused by a storm that struck in 1343, when the underlying limestone strata, or doline, collapsed. So far, so scientific. However, according to legend, it was the site of a village where residents lived unholy lives – with only one devout woman being spared when the ground opened up. It’s now renowned for being an area of natural beauty with a number of rare plants, trees and fungi.
One of the most enduring Maltese myths on the island is that of St Paul and The Viper. In the Book of Acts it is claimed that while Paul was collecting firewood, a snake bit him on the hand. The Maltese locals were sure that he would die from such a bite, but instead, Paul suffered no ill affects. Proof, they believed, that he was indeed a god, although many have debated the species of the viper since.
First described by Plato, the sunken city of Atlantis has exerted a strong hold over the popular imagination. For some, this myth is just that, to others (including amateur archaeologists and theorists), the actual geographical location is something worthy of serious investigation. While there’s no firm consensus on where it was – although it’s agreed that it certainly isn’t under water – Malta remains a strong contender. The reason? The island is home to some incredibly ancient structures, including the Ġgantija temples, the Ta’ Ħaġrat Temples and the Skorba Temples. The oldest of which date back to 3600 BC, making them some of the oldest ruins in the world. Are these really the remnants of Atlantis’ lost civilization? Who knows, but they certainly look impressive.