At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Uncover the most famous (and unusual) of Maltese traditions: the Christmas crib
Crèches, nativities, or cribs – whatever your preferred nomenclature, there’s no doubt that these advent-themed displays play a major part in Christmas celebrations all over the world. And yet, the true masters of the Christmas crib are undoubtedly the Maltese. Found on every street corner across the city, these nativity scenes are among the most popular and important Maltese traditions.
Given that it was settled by ancient Phoenicians, played a part in the Odyssey and was supposedly home to St. Paul, Malta excels at all things old fashioned. It’s only logical that the Christmas crib (or presepju as it’s known) has found a permanent home at the Inquisitor’s Palace. They are not the only unique Maltese traditions, though; visitors should also try Imbuljuta tal-Qastan, drunk once a year after Midnight Mass.
The Christmas Crib’s origins can be traced directly back to the early 17th century, when Dominican friars in Rabat set up their own, local crib display. A tradition imported from neighbouring Naples and Sicily, the very first cribs were supposedly imported by noblemen, though they weren’t immediately embraced by locals; rumour has it they many were burned as firewood. But despite that failing vote of confidence, it didn’t take long for the tradition to take root, and for the cribs to adopt their own, uniquely local appearance.
Visually, Maltese presepju differ from generic nativity scenes in their depictions of the Maltese landscape. Mary, Joseph, and Jesus may be found within a manger, but here it’s surrounded by rocky stones, porous caves, Maltese flour windmills, and ancient ruins – all signifiers of the traditional Maltese landscape, in other words. Aside from the setting, the figurines in the cribs, called pasturi, were also traditional, and produced by Maltese artisans out of sculpted and painted clay.
Today’s cribs are, of course, more elaborate than their predecessors. Having grown in scale and level of detail, many now feature mechanical parts and moving figurines in addition to ornate local landscapes. And while most Maltese families have a crib on display at home, there are a number of viewing options for visitors looking to uncover this favourite of Maltese traditions.
To begin, wander into almost any church across the country, and you’re bound to uncover a Christmas crib. The local “Friends of the Crib Society,” meanwhile, stages a major annual exhibition, which this year will be held from 5th to 21st December at St. Francis Church Hall on Melita Street in Valletta. Comprising roughly 100 different traditional cribs made from all kinds of diverse materials, it’s the ideal entry into this unusual tradition. The National Museum of Ethnography at the Inquisitor’s Palace in Vittoriosa is also home to a permanent crib installation, and for those who like their cribs super-sized, the Bethlehem f’Għajnsielem is an annual, live nativity scene that turns part of Gozo into a full, Biblically inspired village.
While no Christmas in Malta would be complete without meandering amongst these elaborate displays, the small island is also home to a number of other offbeat traditions that travellers should do their best to discover. On Christmas Eve, for instance, a sweet “soup” of chocolate, chestnuts, and orange peel known as Imbuljuta tal-Qastan is enjoyed after the Midnight Mass (instant cocoa mix it certainly isn’t). The Christmas Eve Procession that takes to Malta’s streets – with a life-sized baby Jesus in tow – is another colourful local tradition, while the Maltese “Sermon of the Child” sees pint-sized speakers address those attending Midnight Mass. But among these Maltese traditions, few are as ancient and beloved as the Christmas crib. Keep an eye out if you’re visiting during the advent – it shouldn’t be long before you spot one.