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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

The Many Names of St Petersburg

The four identities you didn't know about   |   February 2019

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The Russian capital of culture has had four christenings, and each gives an intriguing insight into the city’s past.

St Petersburg © iStock/yulenochekk

St Petersburg’s past is chequered with the unyielding rule of the Romanovs, a smattering of dramatic revolutions and nearly a century of communism, and nowhere is its history more beautifully articulated than in the city’s changing identity. From Sankt-Peterburg to Petrograd to Leningrad and back again, St Petersburg’s names through the centuries reveal as much about the city as its wildly juxtaposed architecture.

St Petersburg was named Sankt-Peterburg at the end of the 17th century by Peter the Great, who conscripted peasants from across Russia to construct a great port city on the Baltic Sea that would fling open the doors of trade to Europe. The emperor, who had a fondness for the Continent (hence the city’s Germanic ‘Sankt/burg’ christening), envisioned Russia as a window to the West, and Sankt-Petersburg was to form the country’s pearly gates.

The tsar appointed Swiss Italian architect Domenico Trezzini to develop the city across the Neva Delta’s islands, ribboning it with canals and accessorising its grand boulevards with even grander Petrine Baroque palaces. Peter then relocated the capital from Moscow, and Sankt-Peterburg rose to fame as the imperial capital of Russia.

The star of Sankt-Peterburg continued to rise for a couple of centuries following Peter’s death in 1725, entertaining the extravagant tastes of the ruling Romanov dynasty. However, following the outbreak of the First World War centuries later, the Germanic undertones implicit in the city’s ‘Sankt’ and ‘Burg’ quickly lost their original appeal. On 1st September 1914, the imperial government smartly brushed off any Teutonic influences by rebranding the cosmopolitan city with a distinctly Russian flavour. Sankt-Peterburg became Petrograd, meaning Peter’s City.

Gold cupolas © iStock/agustavop
Two-headed eagle © iStock/aapsky

Petrograd was throne to the Romanov tsars for a few years, until the communist revolution of 1917 shook Russia free from its imperial stronghold and slammed a fist down on more than three centuries of dynastic rule. In the dramatic events of the October Revolution, the Bolsheviks, under Vladimir Lenin, stormed the Winter Palace to mark the end of the post-tsarist provisional government and the rise of the Soviets.

The capital shifted 625km southeast to Moscow, and Petrograd was left to reinvent itself during a challenging era of communist rule. Lenin’s role in the city’s history was posthumously celebrated. On 26th January 1924, five days after the death of the leader, the city was renamed Leningrad, or Lenin’s City. As communism infused Russia, Leningrad’s Baroque wedding-cake palaces and Classical frothy façades were replaced by bleak constructivist blocks and the imposing Stalinist architecture that peppers the Moskovsky district.

Following a referendum on 12th June 1991 that coincided with the first Russian presidential elections to mark the fall of the Soviet Union, Sankt-Peterburg’s original name was restored. Looking remarkably different to its eponymous ancestor, the city’s jigsawed architecture and collection of names echoes St Petersburg’s intriguing role in Russian history. However, despite its numerous political and social reinventions, the capital of culture continues to be affectionately known by its residents as, simply, Piter.

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