At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
From Winston Churchill's wardrobe to swimming trunks made out of recycled fishing nets, Patrick Grant is an authority on British menswear
Owner and creative director of E. Tautz, Patrick Grant has a close connection with British menswear and a longstanding interest in heritage tailoring. Grant is responsible for reviving historic menswear brand E. Tautz, once a favourite of Winston Churchill, and transforming it into a highly covetable, modern menswear label. Here he shares his favourite London hangouts and tips on mastering contemporary British style.
When did you first develop at interest in fashion?
By the time I was 12 or 13, I remember being very aware of my clothes. In fact, my mum stopped dressing me around then because she got fed up of me being far too picky about the things I wanted to wear! I’d always been very aware of dressing nicely, even on my first day of school I gave myself a haircut in the bathroom mirror at home. Even in my school photos, you can tell that I’m really pleased with how I look in my uniform, my tie is perfectly knotted and everything is immaculate. I just remember being very into looking tidy and right for every occasion.
What do you think are the characteristics that define British style?
I think there’s a quality that underlines everything we do as well as a link to tradition and a sportiness to British clothes that we might not always think of. To my mind, the clothes we wear are mostly derived from old sportswear rather than old military clothing. E. Tautz’s history is as a sporting tailors and our clothes are created for action rather than standing around in. We’ve always cut clothes that work well with the human body. Edward Tautz himself was famous for creating modern sportswear during the 1860s, he was catering to men who spent the majority of their lives taking part in sporting pursuits, mostly equestrian activities. For that reason, he would design knickerbockers as opposed to britches to allow for greater movement. We still maintain that ethos today. For example, we cut our jackets with higher arm holes to allow for more range of movement. A sense of luxury is also paramount. There’s always been a buoyant menswear industry in Britain and it’s always been in quality of materials and quality of workmanship.
You’re credited with reviving the historic British E. Tautz label in 2009. What attracted you to the brand?
For me, it had this fascinating pioneering, sporting heritage. Edward Tautz started off as the head cutter at Hammond & Co, which had been in operation from the 1770s, and had been the royal sporting tailor, famed for its riding coats and britches. Tautz left there to found his own house and create, what was at the time, really innovative sportswear. The brand used the most modern fabrics available in the 1860s and 70s and were committed to making functional sports clothes that allowed men the opportunity to enjoy sport in a different way. Previous to that, men had been playing golf in top hats, frock coats and starched, collared shirts. Tautz was an innovator, using tweeds for sportswear which was a novel idea at the time and, as such, his creations attracted an amazing clientele, with multiple royal warrants granted from across Europe. The young Winston Churchill was also a massive fan of E. Tautz’s britches and the company even made his jockey silks. I really love the fact that E. Tautz is a brand rooted in a sense of modernity and functional luxury.
How would you spend an ideal day in London?
On a sunny summer’s day, I’d cycle into town, have a long breakfast at Fischer’s, maybe go visit the Royal Academy or the Tate. I’d also spend some time relaxing in a park and maybe have a Negroni at Duke’s followed by dinner somewhere fantastic. For me, cycling around London is a real joy. There’s so much to see and it really gives you a sense of how extraordinary the city is. If I had a bit more time, I’d probably enjoy a bike ride around Richmond Park too.
Who are your favourite British style icons?
I really love Jarvis Cocker, he has a real sense of personal identity through his clothing. The same can be said of David Hockney, who’s well known for his unique and personal style and also Prince Charles, who is a very classic dresser but there’s a lot of his personality there too; the tiny tie hole, the cut of his double-breasted suit, the lapel pin, his button hole. I like men who have a very clear sense of their own personal style and you can see their personality through their clothing.
Do you have any secrets to packing the perfect holiday wardrobe?
I’m a real uniform dresser so for the summer, I have a fairly set packing list. A pair of very lightweight black cotton shorts, plenty of oversized cotton or linen shirts and a pair of sandals. I’ll also make sure I pack a lightweight cotton navy blue sweater and swimwear from Fourth Element which makes very cool swimming trunks out of recycled fishing nets.