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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

A Musical Christmas in Budapest

Tis the Season to be Jolly   |   June 2014

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With concerts held all over the city throughout the festive season, Budapest is suffused in song come December

Basilica © Lefteris

The markets may sell kürtoskalács in place of mince pies, and you’d be hard-pressed to catch the familiar strains of “Jerusalem” amongst local clusters of carollers, but Christmas in Budapest still offers plenty of festive cheer. It helps that the city is covered with a frequent dusting of icing sugar-like snow in the winter months, and that the aforementioned markets are stocked with enough mulled wine to down a chilly elephant.

But if there’s one thing that makes Christmas in Budapest particularly special, it’s the music. With concerts held all over the city from the Palace of the Arts and the Liszt Academy to St Stephen’s Basilica and the Matthias Church, and even on a river barge (The Danube Palace), Budapest is suffused in song come December. Book ahead to attend one (or several) of the city’s seasonal concerts – and don’t forget to sample some of that mulled wine beforehand.

The Danube Palace

Budapest is unique in that its panorama – the skyline of historic buildings that flanks the Danube River – is its very own UNESCO World Heritage Site. While December’s chill might otherwise make it difficult to appreciate the splendour, a riverboat dinner cruise keeps everyone cosy and dry – and provides its own soundtrack, too. The Danube Palace Dinner & Cruise just does that, inviting the Hungária Folk Orchestra to perform traditional tunes before a lavish Hungarian dinner – after all, what goes better with live music than goulash and dumplings?

Palace Of The Arts

Of course, not all of Budapest’s Christmas concerts are water-bound. Those who’ve yet to polish up their sea legs can bundle themselves over to the neoclassical Palace of the Arts, the artistic hub of the city. There, audiences will be serenaded by Bach’s finest, including his six-part Christmas Oratorio. Held for just one night this year – on 20th December – miss it and you’ll have to opt for The Nutcracker, again.

Liszt Academy © Liszt Academy

St Stephen’s Basilica

Budapest is a city that’s positively packed with churches – it’s certainly no surprise, then, that some of the biggest Christmas concert highlights will be held within their walls. One church, which has lifted a few pages from Marie Antoinette’s book of interior design tips, is St Stephen’s Basilica – or the “Bazilika,” if you’re trying to impress the locals. It’s within this gilded jewellery box of a building that you can hear the celebratory melodies of Handel’s Messiah, performed this year on 6th, 13th, and 20th December. Hallelujah, indeed.

Matthias Church

While the city’s other churches may not be a visual match for the King Midas-approved Bazilika, they’re still pretty exceptional to look at – and their vaulted interiors make for an ideal sonic setting for Christmas in Budapest. The medieval Matthias Church, or Mátyás Templon, is set to host five seasonal evenings of music this December, which will feature performances by the Hungarian Virtuosi Chamber Orchestra, accompanied by renowned Hungarian singer Szerkes Adrien. The petite but pretty St. Michael’s Church – known for its somewhat OTT altar – will also host classical concerts performed by the Duna String Orchestra that will make for evocative and festive listenin

Liszt Academy

And finally, round out your Christmastime concert schedule with a trip to the Liszt Academy Concert Centre. One of the city’s preeminent music conservatories, the venue will host its own performances of Handel’s Messiah, as performed by visiting Baroque choir The King’s Consort, on 21st December. Visitors can also pair up the performance with an evening at St Stephen’s Basilica, if they so wish – it should be all the Hallelujahs that audiences can, ahem, Handel.


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