At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Artist Patrick Hughes shares his favourite places to see art in London, and takes us back to the 1960s scene
Known for his illusions (chiefly, “reverspective”, in which objects that appear closest are actually the furthest away in a 3D relief), Patrick Hughes brings a welcome dose of irreverence and charm to the science of optics. Challenging and often disorientating his audience in equal measure, the strains of Pop Art and Surrealism in his work make this London-based artist immediately identifiable. We sat down with Patrick Hughes to learn more about his paintings, and talk about everything from Canaletto to Cork Street.
Flowers Gallery on Cork Street has exhibited your work for decades. How have you seen the street change over the years?
The art scene has changed since I first saw it in the late 1950s. Then there were about twenty commercial galleries around Bond Street and now there must be more than a thousand in London. Cork Street was central, and it is still a very good street.
Has the art scene at large changed over the same period?
I remember there were only a few modern British artists that made a living when I started exhibiting, teaching art in art schools was the main source of income for artists in 1961 – now there are many artists who make a living.
You were famously once the chairman of the Chelsea Arts Club. Is it still as influential as it once was as a meeting place for artists?
The Chelsea Art Club is still an influential place to meet artists – I remember playing Damien Hirst at snooker and losing on the black ball, hearing William Burroughs typing in his room and seeing Robert Mapplethorpe there.
Having lived all over the world, from St Ives to New York, what do you think London offers art lovers that’s special?
I think London art is a success because of the art schools, and the commercial galleries which support the artists. I am not a fan of the R.A. and the Tate which are establishment places and do not discover people or put forward the young and experimental.
London’s been captured in everything from Giovanni Canaletto’s oil to Leon Kossoff’s charcoal and pastels. What do you think is the city’s best medium?
I made a reverspective of St.Pauls Cathedral from north, south, east and west which was a very good medium for the city because reverspective involves the spectator.
Ladbroke Grove and Chelsea were once the parts of London that inspired you to draw playful rainbows. Does the city still inspire you today?
Rainbows are magical moments that come unannounced and can come to anyone anywhere there is sun or rain. In London, in the city, they bring nature and so they seem more precious.
From the Slade to Central Saint Martins, London is home to some of the world’s leading art schools. Do you have a favourite, or one that you think is producing particularly interesting artists?
I have five artists that work for me who studied at Wimbledon School of Art in BA or MA and they are: Justin, Katie, Ian, Irrum and Ioanna, all are very talented indeed. London Guildhall gave me another artist Kelly Davitt who is awfully good too.
Are there any London exhibitions coming up that you’re especially looking forward to attending?
I have just been to see the Wayne Thiebaud exhibition at the White Cube Gallery in Mason’s yard, which was wonderful.
If you were to develop a three-stop itinerary for an art lover in London, which places would you include?
My three stops would be: The Sir John Soane’s Museum in Lincoln’s Inn Fields, The National Gallery for the perspective box by Samuel Van Hoogstraten and the British Library for my own reverspective Paradoxymoron, 1996.