At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
From high society to tea parlours, British Afternoon Tea is more than a feast, it's a symbol of culture
If there’s one thing that the British are famous for, it’s undoubtedly their love of tea. But while the consumption of tea has been widespread across the United Kingdom for centuries, the tradition of afternoon tea has found its most dedicated disciples in the capital. From how to brew the perfect cup of British tea to English scones and the correct way to eat them, follow this guide to everything you need to know before indulging in a quintessentially British afternoon tea at Corinthia Hotel London.
When tea was first brought to England in the 1660s, it was an exclusive beverage enjoyed by the royal family and the most elite members of high society. Over the next two centuries it became an integral part of daily life for all classes, and in the 1840s the concept of a ‘tea break’ took on a whole new meaning thanks to the invention of afternoon tea.
The person accredited with introducing the concept is Anna Russell, Duchess of Bedford and a friend of Queen Victoria. Legend has it that the Duchess, upon finding herself hungry between lunch and dinner, began ordering a pot of a tea and a light snack to her quarters at around 4pm each day. Soon thereafter, she started inviting her well-to-do friends to join and moved festivities to the drawing room, where the ladies were served tea, cakes and sandwiches, before taking a leisurely walk through the grounds of the estate. The trend took off in high society circles and inspired the launch of tea shops, where the middle classes could also indulge.
Nowadays, afternoon tea is seen as a treat rather than a daily ritual and is enjoyed at a leisurely pace at tea parlours around the country, including at Corinthia Hotel London.
Afternoon tea is not without its customs and formalities. While it’s no longer an experience reserved for the upper classes, most establishments insist on a smart-casual dress code to continue the aesthetics of the glamorous 1800’s tea parties. For men, this could this mean trousers and collared shirts, while for women, it’s often seen as an excuse to dress up.
When done properly, afternoon tea is served in delicate china cups and plates, often covered in pretty floral patterns. The food is generally presented on silver tiered trays, with savoury items at the bottom and sweets at the top, from which guests help themselves.
Afternoon tea shouldn’t be confused with cream tea or high tea. While afternoon tea is a decadent and indulgent late afternoon affair, cream tea usually just consists of a pot of tea and scones, while high tea was traditionally a more substantial affair enjoyed by the middle and lower classes in place of their usual evening meal and served at the ‘high’ dinner table.
Warm, freshly baked scones with clotted cream and jam (usually strawberry), are the highlight of a British afternoon tea experience. A long-term conundrum, however, has been in the construction of the scone. The Devon way is to layer on the cream first, followed by a generous dollop of jam, while the Cornish manner is the reverse. If in doubt, look at the type of cream being served and follow suite accordingly.
Diners will also be served a selection of light finger sandwiches, always without crusts. Cucumber sandwiches are the most famous variety, alongside other staples such as smoked salmon and cream cheese, egg mayonnaise and cress, and coronation chicken. There’ll also always be a selection of sweet treats, cakes and pastries. Cakes will be served in small portions or slices, which can be easily picked up, while pastries such as tarts and éclairs will be miniatures. Bite-sized sweets like macaroons and teacakes are also commonplace on the top of the silver tray.
Naturally, a principle part of afternoon tea is the tea itself. Thirst-quenching and refreshing, tea is a natural pick-me-up and is perfect for washing down indulgent servings of cakes and sandwiches. The best parlours will offer a large variety of teas from all over the world, ranging from traditional blends and historical flavours to more modern herbal infusions. Some will also offer a glass of Champagne for special occasions.
Tea is served in teapots, which should stand to brew for a few minutes before pouring. Black teas should be accompanied by a splash of milk. Whether you add the milk before or after the tea is personal preference, although biscuit dunking is frowned upon.
Corinthia Hotel London’s afternoon tea offers a vast selection of grand and fine teas, selected by master tea blenders. Whether you prefer premium blends, such as 1885 Afternoon Blend, The Royal Lady Grey or Winston Churchill Blend, or Single Estate teas from gardens in India, there’s something to tempt every palette.
Corinthia Hotel London even has its own unique blend, the Corinthia English Breakfast – a rich, intense, malty Assam, hand-blended with a mellow Ceylon Orange Pekoe and a mild Keemun. There are also a variety of flavoured teas, green teas, white teas, herbal tea infusions and traditional Chinese teas, which don’t require milk.
Afternoon Tea at Corinthia Hotel London is served in The Crystal Moon Lounge – an elegant yet modern lounge that sits under the light of a giant Baccarat Chandelier. Guests can choose from three options, the Traditional Afternoon Tea, the Champagne Afternoon Tea or the Rosé Champagne Afternoon Tea – the latter two come with a glass of Laurent-Perrier Champagne. The menu is updated seasonally and includes an amuse bouche, a selection of fine sandwiches, homemade scones with the traditional accompaniments, and an array of fresh pastries and desserts.
For extra special occasions or exclusive gatherings, afternoon tea can be served in the private dining room at The Northall. The beautiful space can seat between 12 and 20 people, and menus can be tailored to suit guests’ tastes. With stunning surroundings, flavoursome teas and delicious sweet treats, there’s a reason that our British Afternoon Tea experience repeatedly tops lists of the best afternoon teas in London.